Thao was very responsive
Thao was very responsive, efficient, and helpful. I am very grateful.
By Cyra T.
Response from Centric Fiber· May 27, 2025
Thank you for your feedback and being a valued Centric customer!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
425 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Centric Fiber connections are Built for the Speed of Life™.We offer more than just internet—we treat telecom as an amenity. Our community-designated technicians, GigaGuides™, ensure personalized local support and assistance. Pre-wired homes enjoy active-on-arrival service, making setup immediate and seamless. With our advanced technology and equipment, Centric Fiber provides an unmatched experience in future-proofed speed capabilities and convenience.
Centric Fiber (centricfiber.com) has 425 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 323 reviews with 5 stars · Clear filters
Thao was very responsive, efficient, and helpful. I am very grateful.
By Cyra T.
Response from Centric Fiber· May 27, 2025
Thank you for your feedback and being a valued Centric customer!
Tech was nice and knowledgeable!!
By jo
Response from Centric Fiber· May 7, 2025
Thank you for your great feedback — we appreciate your support! We’re glad you’re enjoying your service and thank you for being a valued Centric customer.
Expeditious and kind gentleman!
By Taylor Anievas Coria M.
Response from Centric Fiber· May 7, 2025
Thank you for your great feedback — we appreciate your support! We’re glad you’re enjoying your service and thank you for being a valued Centric customer.
Wow! Thao worked so quickly and efficiently! Great job! My computer gave me problems connecting to wifi, but he worked his magic and got it working. Could not have received better service! This is new service for me with Centric. So far everything has been wonderful.
By Susan C.
Response from Centric Fiber· May 7, 2025
Thank you for your great feedback — we appreciate your support! We’re glad you’re enjoying your service and thank you for being a valued Centric customer.
Great service provider I’ve never had any issues with them at all. Service can get funky during a storm, but that’s any area, centric always gets us running back up quickly. A a special consideration to the customer service technician namedJacob T was very patient and walked me through reinstallation after I moved to a different apartment. Great service.
By bingiedred
Response from Centric Fiber· May 7, 2025
Thank you for your great feedback — we appreciate your support! We’re glad you’re enjoying your service and thank you for being a valued Centric customer.
I called to get my sign on and password set up for my internet. Ryan helped me and had it taken care of in about 5 minutes!! Great service!!
By Bettye
Response from Centric Fiber· May 7, 2025
Thank you for your great feedback — we appreciate your support! We’re glad you’re enjoying your service and thank you for being a valued Centric customer.
I had the pleasure of working with Donna (Houston). She was quick, knowledgable, and kind throughout the entire process. A wonderful experience!
By Santiago
Jesse did a great job and he has a good sense of humor. It took a min but he got it going thank you for your care and support.
By KENNETH C.