Central Park Sightseeing LLCReviews of centralparksightseeing.com

I have taken similar bike tours in Seville and Boston and not once have I ever encountered such horrible customer service. My husband and I took the Central Park tour and at the last stop his chain was damaged. The tour guide left us and told us to find our way back to the store! We thought guidance and the ensuring our safety was included in the price of the tour ... turns out it's not! I called the store and after being transferred a couple of times the girls told me the same response. After 40 minutes we got to the store and all they cared to do was defend their actions and make sure that we had insurance (which was an extra hidden cost not included in the initial fee). So avoid these folks like a plague. They should learn to prioritize the customer not a stupid bike and treat us with a little kindness

The driver was excellent in telling about all of the interesting places of the park. he was extremely knowledgable about everything that we saw! You could never see all of the places in this hugh park any other way. What a exciting experience!

Thanks but not cool because m'y friends paid two hours more and the didn't take them, and they didn't gratuity for the time not used

We did the two hour tour of the park with Joel. The bike and other equipment were great, Joel really knew his stuff and we had a great time. The only suggestion I'd make is not to charge extra for insurance - the only reason I'm not giving a 5 star review. Other than that a great experience, company and guide. Recommended!

Company refused to refund or credit a portion of our fee when we were unable to complete our tour in Central Park. They shouldn't have sold that time slot when they knew there would be road closures within the park due to a concert that has been prearranged. That being said, great guide.

This was a great thing to do. The ride was easy, the sights were great and our guide (sorry can't remember his name) was knowledgeable and helpful.

Overall, I really enjoyed the tour- the guide was knowledgeable and the biking was easy and relaxed. However, I did not appreciate that the tour started 20 minutes late and was longer than the 90 minutes stated on the website (would be better to say 1.5-2 hours so people can plan their days around it). Also, the tour guide (Joel) hit on me quite obviously during the tour and afterwards, which was really uncomfortable for me and my brother. Just because someone is being polite or friendly does not mean that you should abandon all professionalism because you think they're interested. Gross.

An amazing place with many hidden things to see and do... Thoroughly enjoyed our time in Central Park!