Decent product
Decent product, alright experience overall. Had a hiccup with the item at first, but everything's squared away now. Generally pleased with the buy.
By Maxwell B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
37 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your ultimate destination for lamps! Enjoy free shipping on all lamp purchases! Explore our diverse collection of 400+ lamp designs, including stylish options for your living room, bedroom, dining area, outdoor spaces, and more. Illuminate your home with high-quality lamps from Censlighting and create the perfect ambiance.
Censlighting (censlighting.com) has 37 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
37 approved reviews, newest moderated first
Decent product, alright experience overall. Had a hiccup with the item at first, but everything's squared away now. Generally pleased with the buy.
By Maxwell B.
Totally satisfied!!!
By Owen K.
Great product with their great after sales service. Very happy with my purchase.
By Mainul H.
Awesome customer service. Initially, the lamp I received was damaged, so I shot their support team an email and got a prompt response. I sent over some pics and a video of the damage, and they promised to send me a brand new one. The replacement came in pretty quick. Had a bit of a hiccup at the start, but the new lamp is flawless and fits my room perfectly.
By Felix W.
After using it for about six months, my LED driver gave out. I reached out to customer service, and they quickly sent me a replacement. Really digging censlighting's warranty service.
By Orion D.
Received what I purchased. But seriously? Shipping a tiny light in a 20x20 inch box isn't exactly eco-friendly.
By Carroll S.
Response from Censlighting· Nov 4, 2023
Dear Customer Carroll, Thank you for taking the time to share your shopping experience with us. We are sincerely sorry to hear that it did not fully meet your satisfaction. We take your feedback seriously as we strive to improve our service and ensure that all of our customers enjoy their shopping journey. To assist you more effectively, we kindly ask that you provide us with your order number or the name under which the purchase was made. Our customer service team is on standby and will reach out to you shortly after we receive your details. We truly value your input as it is essential for our continuous improvement. Rest assured that we will make every effort to address your concerns to your satisfaction. We look forward to your email. Warm regards, The Customer Service Team at Censlighting
Lightning quick shipping Shipped out super quickly, prompt email responses, great deal.
By Erin
I received the light and it did not work out of the box, the remote instructions were not with the light. When called support they sent a jpeg of the remote which was not correct either and had to send again. There was also no wiring instructions as well no QL check stamp which usually comes with these products. When I told support they wanted a video of me making the wiring connections to prove it was wired correctly before they would reimburse me for a light that did not work. This is when I had to do a review of this product that was cheaply made shipped directly from China.
By Mark N.
Response from Censlighting· Nov 4, 2023
Dear Customer Mark, Thank you for taking the time to share your shopping experience with us. We are sincerely sorry to hear that it did not fully meet your satisfaction. We take your feedback seriously as we strive to improve our service and ensure that all of our customers enjoy their shopping journey. To assist you more effectively, we kindly ask that you provide us with your order number or the name under which the purchase was made. Our customer service team is on standby and will reach out to you shortly after we receive your details. We truly value your input as it is essential for our continuous improvement. Rest assured that we will make every effort to address your concerns to your satisfaction. We look forward to your email. Warm regards, The Customer Service Team at Censlighting