CPR Cell Phone RepairReviews of cellphonerepair.com

Went here yesterday to see Carlos. He was GREAT! Fixed my phone less than an hour. I went back today to see him to fix another but was greeted by another guy just as helpful. Price is NOT cheap but here for great service. Repeat customer.

Run! Avoid this business at all costs, even if your provider sends you here. My under a year old Samsung Galaxy 24 from T-Mobile developed a problem with the touchscreen. I brought it here in January of 2025 and was told that I had dropped it. My phone lives a charmed life as have all of my prior Smartphones in an Otterbox Defender case. I have never broken a screen apart from a flip phone 25 years ago. I had them replace the screen and they gave me a lifetime repair warranty. This morning, August 7 2025 I had the same problem with the phone and assumed it was a defective replacement screen. They had the phone for 2 hours, the store manager Ishmael told me that they would likely cover it and to come back in an hour or so. When I returned, they claimed I had corrosion from water intrusion. The phone has not been submerged in water in the 6 months since they last replaced it. The warranty as per him was now invalid. I paid for a second screen to get my phone clear of this business. Recommend you spread the word or at the very least avoid this business.

CPR Cell phone Repair Shop was my hero! On 4/29/25, I called in distress and was given immediate answers to my concerns. I was impressed that I was given a prompt appointment that worked with my schedule, and the technician addressed all my problems. He was very kind and empathetic to my situation. He went above and beyond my expectations to assist in solving my urgent issues with my device. I was so relieved! I was impressed to learn that they also specialize in fixing computers, laptops, and tablets, but I was told that they can fix basically any electronic device. I like knowing I can come to them for all my electronic needs. I highly recommend this repair shop.

I dropped off my HP laptop to have malware removed and the computer checked for other viruses. A day later I picked it up with a bill of good health. When I attempted to open the computer, I received the exact message as before and it was locked. I then contacted McAfee who spent 2 + hrs. cleaning and removing unwanted malware etc. Their professional tech. explained that CPR Cell Phone Repair had done nothing to irridicate the issues, and you charged me $160.00+. I have used your services in the past as referred by my cell phone carrier, but won't in the future. I'm sure there are honest repair companies around.

They were super unprofessional. Wouldn't return emails. Then when called and asked if they would change the repair request because they had no screens they changed it and said they couldnt fix it, phone had to be replaced. Which is a lie there a crack in top screen only phone works fine. DO NOT USE THESE GUYS THEY ARE UNPROFESSIONAL AND LIE.

Apparently their website and stores are two different identities. Made appointment to get iPad 9 repaired. Drove all the way to the store to find out they do not repair them anymore. I was told the website is controlled by corporate and they have no control of its contents. Not a company I would trust if their website is not accurate to what the stores can actually do.

The service in the store was phenomenal. The supervisor was very knowledgeable and patient. I came in on New Years Eve, and they stayed to assure that my I-pad was fixed . Great customer service, and would refer them to any one who needs this service .

Like a fool, I had nothing backed up on my phone. My IPhone was burning through screens like crazy! Three in a week. Turns out the motherboard was faulty. ROE at CPR on the Grand Parkway in Richmond, diagnosed the issue and was a true professional through the whole process. My issues were pricey, and he actually felt bad charging me. He seems like a really honest guy and kept me informed throughout the whole process. I got my phone back and everything was good to go. Me and the iCloud are new friends now too. Thank you ROE! cellphonerepair dot c o m