Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
765 reviews
Cellmetics BeautySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
💋 Beauty isn’t about looking younger—it’s about embracing where you are now. Thoughtful cosmetics for mature skin.
Cellmetics Beauty (cellmeticsbeauty.com) has 765 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
765 approved reviews, newest moderated first
Really like the product, it does was what is advertised, looks natural, and my eye lashes r very thin, made them look good again. Love it.
By Nora W.
Response from Cellmetics Beauty· Jan 28, 2026
Hello Nora, Thank you! We’re thrilled that our mascara gives your thin lashes a natural, enhanced look. If you have any questions, we’re always happy to help! 💕 Best regards, Cellmetics Beauty Team
Honestly with the money I paid, was expecting a much better result. The product itself was almost to dry, I could not accomplish the length or volume that I experienced with the last brand I used. Disappointed as it seemed most loved your product.
By Catriona B.
Response from Cellmetics Beauty· Jan 26, 2026
Hello Catriona, We’re very sorry to hear that our mascara didn’t meet your expectations. Our mascara is designed to give mature lashes soft, natural-looking fullness and long-lasting wear, but we understand that results can vary depending on lash type and personal preference. We truly want to help and make this right. Please reach out to us at [email protected] with your order details, and our team will be happy to assist. Best regards, Cellmetics Beauty Team
This mascara is awesome, however it is the most difficult mascara to remove. I did purchase cellmetics make up remover in hopes that it would make the process easier. It did a little better but I still have to pick fibers off my lashes which I don’t think that helps lash health. I love the product but not crazy about removing it.
By McGee
Response from Cellmetics Beauty· Jan 28, 2026
Hello McGee, We’re glad you love the mascara, and hope using our Hydrating Make-Up Remover helps make removal easier and gentler on your lashes. If you have any questions, we’re always happy to help! 💕 Best regards, Cellmetics Beauty Team
Super quick ship! Love the eyeliners! Go on smooth and stay on. Threw all my other ones away. Will buy again! Thank you!
By Laura
Response from Cellmetics Beauty· Jan 28, 2026
Hello Laura, We’re delighted that you love our eyeliners and appreciate the quick shipping. If you have any questions, we’re always happy to help! 💕 Best regards, Cellmetics Beauty Team
This mascara smears easily as it is applied and it is impossible to get off. It took 20 minutes with eye makeup remover and baby oil, and it still did not come off. You can have the two extra tubes back. I have tried many mascaras and I still prefer Maybeline!
By Dorothy C W.
Response from Cellmetics Beauty· Jan 26, 2026
Hello Dorothy, We’re very sorry to hear about your experience with our mascara. It is water-resistant and designed to stay put while giving mature lashes soft, natural-looking fullness, but we understand that removal can sometimes be challenging. For gentler removal, we recommend using an oil-based or waterproof makeup remover and allowing it to sit on the lashes for a few seconds before wiping. We truly want to help resolve any issues. Please reach out to us at [email protected] with your order details, and our team will be happy to assist. Best regards, Cellmetics Beauty Team
I had trouble getting the mascara off. Did not come off with warm water as claimed, not even with a bit of soap.
By Cheri
Response from Cellmetics Beauty· Jan 26, 2026
Hello Cheri, We’re sorry to hear you had trouble removing our mascara. It is water-resistant and designed to stay put, but for gentle removal, we recommend using an oil-based or waterproof makeup remover. Letting it sit on your lashes for a few seconds before wiping usually makes removal much easier. If you need any further assistance, please reach out to us at [email protected] with your order details, and our team will be happy to help. Best regards, Cellmetics Beauty Team
I had such high hopes but you can barely tell I have any on. Plus it’s hard to remove…I’m sorry for the poor review
By jill R.
Response from Cellmetics Beauty· Jan 26, 2026
Hello Jill, We’re sorry to hear that our mascara didn’t meet your expectations. It is designed to give mature lashes soft, natural-looking fullness while staying put, but we understand that results and removal can vary depending on lash type. For gentler removal, we recommend using an oil-based or waterproof makeup remover and letting it sit on your lashes for a few seconds before wiping. We truly want to help resolve any issues. Please reach out to us at [email protected] with your order details, and our team will be happy to assist. Best regards, Cellmetics Beauty Team
Extremely disappointed in the mascara, especially considering the price. Must be my lashes. I wont be ordering again. Didnt notice the 'plump' with the lip volumizer but it was a nice color.
By Terri P.
Response from Cellmetics Beauty· Jan 26, 2026
Hello Terri, We’re sorry to hear that our Volumizing Mascara and Plumping & Hydrating Lip Gloss didn’t meet your expectations. Our mascara is designed to give mature lashes soft, natural-looking fullness, and our lip gloss provides subtle plumping while keeping lips hydrated and glossy. We understand that results can vary depending on individual lashes and lips. We truly want to help make this right. Please reach out to us at [email protected] with your order details, and our team will be happy to assist. Best regards, Cellmetics Beauty Team
