We ordered a bottle of wine 750ml and…
We ordered a bottle of wine 750ml and was told after order that the item was 375ml
By Ranjan
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
739 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cellaraiders is listed under Beer & Wine.
Cellaraiders (cellaraiders.com) has 739 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
739 approved reviews, newest moderated first
We ordered a bottle of wine 750ml and was told after order that the item was 375ml
By Ranjan
Easy to deal with. Very responsive.
By John
Great communication. Prompt delivery. Products in great condition.
By Matthew
Great transaction excellent service and help.
By Lawrence
Ben was great, made the transaction personal and helped me out when the bottle I ordered was out of stock. Quick delivery and overall great experience. Will order again!
By Nick
EDIT: After writing this review, Ben reached out to rectify this. I’ve bought a handful of bottles from Ben in the past. He’s reliable via email and he does have great prices, however I recently bought a 98 Giacosa Riserva (not a cheap bottle at all) and was very disappointed upon opening to find that it was heat damage. When I told Ben, he said it must’ve been a “so so bottle.” I understand that’s the gamble with old cellar sourced wines, however given the utter lack of sympathy, I can’t trust that the cellars Ben acquires are reliable. It wasn’t just a “so so bottle.” It was undrinkable. For close to $400 (and that’s just one bottle in my order!) I would’ve expected more than just sympathy.
By Dan S.
Ben was great to work with and got me wine for my husband's birthday. He was even away on vacation but still responded to my questions and made sure we got the package on time.
By Kelsey
Extreme easy company with which to do business and so responsive!
By Stephanie