Fur removal brush
I ordered a fur removal brush from an ad on my phone. Supposedly through Celery Pets. The ad showed a liquid being put into the brush besides warm water. I received the brush but not the liquid.
By Teresa L.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
256 reviews
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Celerypets is listed under Pet Stores.
Celerypets (celerypets.com) has 256 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
256 approved reviews, newest moderated first
I ordered a fur removal brush from an ad on my phone. Supposedly through Celery Pets. The ad showed a liquid being put into the brush besides warm water. I received the brush but not the liquid.
By Teresa L.
Want to buy something to my dog. The payment doens't get through. It said that there was something wrong with my card. Try to pay again manually, but my card won't take this purchase. I guess.... lucky me. And then I 've read those statement in here. Be ware out there u guys.
By Koithip C.
Do NOT do business with this company. Scammers, took my money, a month later still no product. I reached out to them several times and no response. RUN away from this company as fast as you can!!!
By Michele H.
Ordered a cat brush on Dec 23 and still dont have it. No way to track it and seller gone quiet Never again
By KERRY D.
DON'T buy nothing from this company: I ordered a cat toy (order #134677): Eptchn Cat Roll. Despite the delivery was granted within 10 days, I've received it more than one month after the announced delivery: the toy doesn't work as promised and the package was very badly issued. I claimed this to the company by sending pictures and they ignored it, asking me again the pictures.
By Diana M.
Bought an interactive cat ball that arrived in December slightly faulty, fully functioning but the silicone that covers it had a cut and I was afraid my cat could pull it and potentially ingest it. I emailed their customer service expressing my concerns and they immediately replied saying they would be happy to send me a replacement free of any charge. Same toy, same colour, it just arrived. I understand the shipping might take a while but the customer service is impeccable. My cat loves the toy, although I can't keep it on at all times I notice him playing with it even when it's off and carrying it around the house, great purchase!
By Martina N.
Have not received my parcel and company now not responding to me after asking for a a full refund. Do not buy.
By Fiona M.
Please DO NOT buy here, package came a month later from HK … damaged broken .. and never heard back from the company.. I’m disputing the charge with my back so disappointed
By E R.