CelerypetsReviews of celerypets.com

On 1/5/25 I placed an order for Puffease comb. They took my order, credit card number……. Never shipped. This looks like a scam company to me. Buyer beware.

Rechargeable ball ordered - took 1 month to arrive then worked for 3 days. Load of rubbish AVOID.

DO NOT USE this company !!!! Wish I had done my research beforehand May as well just thrown £50 in the air Every single item sent was crap! Tinny! Not fit for purpose One item not recd at all but paid for and customer service terrible /dire just full of bull,totally not interested in solving the problem Hideous Avoid Avoid Avoid I've been scammed big time !!!!!! Reported !!!!!!!

I ordered the "YoPoll Antarcking Wrestler" toy and grew wary after a week and a half without my order shipping out. I then discovered via Trustpilot that Celery Pets was selling a knockoff of the "Catsumo," stealing the creator's social videos. So, I requested a refund, dubious that I'd get my money back at all. Sophier did reply promptly to my email and my money has been refunded to my bank account today, within the 3 business days that was promised.

Ordered a rechargeable cat toy £16 took over a week to arrive wouldn’t work and they ignore your emails do not buy from this company

I placed an order they took the money still no delivery of my order I have tried to contact them on a number of occasions but no response or it doesn't recognise my email.yer OK. Stay clear people

I received a parcel on Saturday.I wanted to return so sent email.They offered me part payment.So next day sent 3 emails no reply.Today sent another email no reply.Never would I shop there again.Very bad customer service.

Ordered a rechargeable cat toy for £16 which worked twice . Ordered the same thing from SHEIN for £3.00 and it’s still going . Emailed Celery pets ! No response ! And emailed again and left comments on FB adds still no response . Awful !