I received a $5.00 credit from you but…
I received a $5.00 credit from you but tried too use it but it didn’t work. Do me a favor don’t screw with me. I am a good customer
By Joseph A.
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
331 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop online at CD Universe for music CDs, movies, CBD Supplements, and more. The CD Universe store has excellent service and low prices.
CD Universe (cduniverse.com) has 331 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 8 reviews with 2 stars · Clear filters
I received a $5.00 credit from you but tried too use it but it didn’t work. Do me a favor don’t screw with me. I am a good customer
By Joseph A.
Shipping is high ($3.99) for a CD, but wanted the CD for my collection
By Allan S.
I was told I would receive a 15% discount but I didn't see that anywhere on the billing information
By MarkKereluk
Too many DVDs have problems such as not starting out when they are inserted it into the DVD player or stuttering or stopping during playback. On some DVDs, the seams are so dark you can't see what is happening. Too many of the DVDs have anal scenes that all the people like me don't like, condone, or appreciate. Finally, when a DVD uses safe-sex practices, such as all the men using comdons, then "safe sex practiced" should appear in the description. Otherwise, the sexual experiences are compromised because it looks like they are fricking with dildos instead of with penises. However, the one saving grace of this site is the woman who does customer service. She is thorough, attentive, patient, and compassionate. Working with her has been such a pleasure. If only the products were as consistently as superior as she has always been. - Jeans Delano Dixon-Johannson
By Jim Beacon H.
I love the great DVD and CD selections and availability... The problem that I have time and time again is the not only taking a long time to receive my purchase, its the DVD and DC cases are damaged and broken...! Very poor shipping packages....! Truly this a real issue...
By Mike G.
Uhhhhhh. It said 'order Complete' And The site page is stating that the card was declined by the bank. #damn #doublehashtag #.#mybankmycard
By Christopher J.
Could not find the 15% discount I was promised and no rebate on shipping!
By Le S.
Old credit card on file. New cc in hand
By comedygym