Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
310 reviews
Consumer Credit Counseling FoundationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a 501(c)(3) nonprofit organization that provides financial education, counseling, and debt relief services to individuals and families nationwide. Our mission is to empower people to take control of their finances and make informed financial decisions. We provide counseling services, debt management plans, and educational resources to help our clients gain financial freedom. Our team of certified counselors is dedicated to helping our clients understand their finances and develop a plan to get out of debt. We have been in business since 2002 and have proudly served thousands of clients throughout the United States. CCCF is a member of Financial Counseling Association of America. CCCF is also accredited by BSI as per ISO 9001:2025 standard. Our team of counselors is highly trained and certified as per industry standards. We understand the unique financial challenges faced by each of our clients and provide solutions tailored to their individual circumstances. We are committed to educating our clients and providing them with the tools and resources they need to achieve financial freedom. We believe in the power of counseling and look forward to helping our clients achieve their financial goals. Thank you for visiting our website, and please contact us if you have any questions or would like to learn more about our services.
Consumer Credit Counseling Foundation (cccfusa.org) has 310 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
310 approved reviews, newest moderated first
Irene was very helpful and considerate of our needs when my husband and I called in today to update our account. The interest rates being lowered and being locked into a single payment plan has been extremely helpful. The second card on our plan is about to be paid off entirely next month. Thank you.
By Meghan R.
Very helpful
By Stef
Sophie was amazing and so sweet and helped me with everything I needed and more!!
By crissy
My experience with CCCF has been pleasant, professional and successful for the past 3 years. Got 2 big CC debt I was struggling to pay off. Ofcourse my first time with CC, so yeh I did not know how to manage it and dug myself a hole I struggled to get out of. I called CCCF, let them know my situation and they helped me by negotiating on my behalf with my creditors, lower interest rate, late-fee, etc... it really helped stop the fees that pile up as you try to pay off a debt on top of fees. We agreed upon a reasonable amount I can afford to pay and went from there. Cccf always send the reminder, weeks and again days, before money is pulled to pay your debt. I needed this cuzz I forget, ALOT. You can also see your account activity like payment details on their website. Shane and Sophie with customer service department are very clear and have great technical/customer service skill. It is a smooth call for help with them on the other side, thank you both! Im glad I got team work with CCCF because today, one debt is outta the way 🥳 🥳
By Sharon
Very easy to use and helped me pay off my debt! Sophie was very kind closing my account at the end!
By Makenzie
Jack Stone made by experience very pleasurable! He was informative and honest with his answers. He verified all of my information with precision and was respectful
By Donna P.
Eva Williams and her team are great! The service has helped me a lot and I don’t mind getting calls from them at all.
By Valued C.
Annie was professional, helpful & patient.
By Richard
