Extremely Disappointed – Faulty Machine & Poor Support
We’ve been struggling with a malfunctioning cotton candy machine from Guangzhou Chuanbo Information Technology Co. Ltd. for over three months now, and the experience has been beyond frustrating. The machine has never worked properly — despite: Changing settings over 20 times Trying 3 different types of candy Endless video calls with their tech support (which have gone nowhere) They’ve failed to provide any real solutions, and worst of all, they refuse to issue a refund for what is clearly a faulty product. Save yourself the stress, time, and money — do not buy from this company. The support is all talk and no action. For a business like ours that relies on reliable equipment, this has been a huge letdown. Avoid at all costs.
By Mr Metin A.