The timely manner of which the product…
The timely manner of which the product showed up and was delivered was refreshing and the condition of the package when arrived was still in good condition.
By Craig S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
57 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Beard and Skin Care Products
Castlebeard (castlebeard.com) has 57 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
57 approved reviews, newest moderated first
The timely manner of which the product showed up and was delivered was refreshing and the condition of the package when arrived was still in good condition.
By Craig S.
I ordered from this business, and they sent the wrong item. When I reached out to resolve the issue, they refused to provide a refund. Very disappointed with the lack of customer service and accountability—definitely would not recommend.
By Ali
Response from Castlebeard· Aug 30, 2025
Hi Ali, We did not send the wrong item, as confirmed by several emails sent to you after you ordered. We also do not offer returns on personal skincare items as we do not accept them back due to health risks.
waiting for the results but so far really good
By Oscar A.
People have been saying it would takes weeks or even months but im himothy and after only 1 use i grew a beard gotta love it
By Fake N.
I paid for 2 days shipping and it still took over a week!!! Pissed! 😡
By Connie K.
Response from Castlebeard· Aug 25, 2024
Hello Connie, We apologize for the delay in shipping, but we have no control over USPS shipping delays. Please let us know of any such delays in future so we can help track your order within USPS. Thank you.
good customer service, and decent product. happy customer here, thank u :)
By justin W.
Its good “Quality” I used to buy Wild Willie derma but, that’s all out
By Isaiah
Easy ordering process. Good follow-up and rapid shipment time.
By Wallace G.