Great Customer Service
Great Customer Service
By MARIA R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
816 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cash Time Loan Centers have been serving Arizona with Cash Loans since 1997. We are locally owned and operated with headquarters in Phoenix, Arizona. Cash Time offers Auto Title Loans and Personal Loans with approval in just minutes from over 20 Arizona locations in Phoenix and Tucson. For additional loan information, visit http://www.cashtime.com or call (602) 433-4090.
Cash Time Loan Centers (cashtime.com) has 816 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
816 approved reviews, newest moderated first
Great Customer Service
By MARIA R.
Like that they can help out when cash is needed. But reminder calls are ridiculous and if you miss by one day the “courtesy calls” are more rude and demanding on payment.
By San Tan V.
Response from Cash Time Loan Centers· Jan 10, 2020
We're glad that we were able to get you the cash you needed. We're sorry if our courtesy call came off as rude, that is not our intention, and we will review your feedback with our staff to ensure that it doesn't happen again. Those are there as a courtesy or reminder to let people know that a payment was missed and to avoid any future fees etc. Hopefully we can continue to take good care of you in the future. Best, Cash Time Loan Centers
Rude employees. They stand around speaking Spanish while ignoring most of the customers waiting. Took over an hour and a half to complete the loan. The employees working the day I went are the reason I'd never go back or recommend this place. Waited over 15 minutes before I was given an application, then 20 more for her to take it from me after I finished it. They give preference to certain customers and ignore the others. Truthfully, it's discrimination. Terrible experience
By Unhappy C.
Response from Cash Time Loan Centers· Jan 7, 2020
We're very sorry to see that your experience was not satisfactory. We pride ourselves in fast, friendly service for everyone, and we hate to see when we did not deliver on that mission. We can be quite busy during the holidays, but we try to move as quickly as we can. We do not discriminate and do our best to ensure everyone received excellent service. We take accusations such as that very seriously and will ensure that we review your feedback with our team members. Hopefully we have the chance to deliver a better experience and earn your trust in the future. Best, Cash Time Loan Centers
I was helped from the moment I walked in
By AUSTIN R.
Response from Cash Time Loan Centers· Jan 3, 2020
Glad to hear it, thank you very much, Austin. Best, Cash Time Loan Centers
I've always had a positive experience here at Cash Time. I think the staff is very accommodating and hard working to get the money you need.
By JOE H.
Response from Cash Time Loan Centers· Jan 3, 2020
Thank you very much for your kind feedback, and thank you for choosing Cash Time Joe. Best, Cash Time Loan Centers
Excellent customer service!!
By RAUL BELTRAN M.
Response from Cash Time Loan Centers· Jan 3, 2020
Thank you very much for letting us know, Raul. We appreciate it! Best, Cash Time Loan Centers
Always approved! Great customer service!
By L. B.
Response from Cash Time Loan Centers· Jan 3, 2020
That's what we love to see, thank you very much :) Best, Cash Time Loan Centers
Great customer service. They never make you feel bad for needing help. They are kind and empathetic and caring. I appreciate this location and those that work there.
By sherryphx
Response from Cash Time Loan Centers· Jan 2, 2020
Thank you very much for your amazing feedback, we truly appreciate your partnership :) Best, Cash Time Loan Centers