Few issues lately, but will update to show a longer term picture
Update, one year later: constant chargebacks. Only survey site that has ever done this, I take time, don't rush, give honest answers. There are plenty of others sites out there so walked away and not looked back. Too much time wasted! Update: customer service is always a big factor for me, and so I am happy with the response I have received and tips. Being able to discuss with a real person at the other end is very help, and that certainly isn't the case with some other sites, so I appreciate that. I will come back after a while and update once I focus more on specific partners and less on others etc as I do really like this site, it's just my recent flurry of chargebacks has been dissapointing. I used to like this company, but recently I have has a lot of surveys that complete fine, not screened out and no rejection etc, so I take the time to complete these surveys properly and then after crediting me they just take the money back again and then leave me in minus so the next survey would not even make me anything. Experienced some surveys on some of the offers lately that are not even surveys and want me to sign up web sites, and if I try and go back to leave that one, they reject me and take money back. So this started out well, worked for about 3 months and now some times it feels a waste of my time however there are multiple survey providers so I would say focus on just one or two if you are having this issue and avoid the ones that reverse money out screenout alot. I will update my review and star rating should things change!
By Alice B.
Response from CashInStyle· Jan 10, 2025
Thank you for sharing your feedback. We are truly sorry to hear about your experience and understand how frustrating it can be to have surveys chargeback after you have taken the time to complete them. Chargebacks are an unfortunate challenge across the survey industry as survey providers may reverse payments for reasons such as quality flags, speeding, discrepancies in responses or their own internal criteria. While we work hard to minimize these occurrences by providing tips and sharing reasons with members, they can still happen. Regarding your comment about surveys asking for sign-ups instead of actual survey content, we appreciate you bringing this to our attention. We will investigate these cases further to ensure our survey providers maintain the highest quality standards. If you'd like, we’d be happy to review your account and provide specific insights into any recent chargebacks you have experienced. Additionally, we will introduce soon new survey providers and features to give our members more earning opportunities which might be a better fit.