Casella Waste Systems, Inc.Reviews of casella.com

CUSTOMER SERVICE AND BILLING. DOUBLE CHARGED AND BEEN ON HOLD FOR OVER AN HOUR. THIS IS UNACCEPTABLE. FIX YOUR SYSTEM.

Half the time I call the local office in Montpelier Vermont, there are long extended, wait times and no one answers the phone. With an annual revenue of $1.990 billion dollars, you would think they could afford to hire some more administrators.

Casella has a weight limit on garbage put out in cans, which is 40 pounds. They won't leave a note on your can stating this. I found this out by calling multiple times. I find this lack of communication quite rude.