No oneis gonna say it this company is a…
No oneis gonna say it this company is a scam they took my money never sent anything and never responded please dont get scammed like me STOP HERE GET THIS SITE DOWN
By Ru
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
216 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Striving for Excellence in QualityAt CASELES, we're passionate about crafting high-quality phone cases that not only protect your device but also enhance your overall experience. Our team of tech enthusiasts, designers, and engineers collaborates to create innovative solutions that adapt to the changing needs of our customers.
Caseles (caseles.com) has 216 customer reviews on The Fair Hearing, with an average rating of 1.9 out of 5.
216 approved reviews, newest moderated first
No oneis gonna say it this company is a scam they took my money never sent anything and never responded please dont get scammed like me STOP HERE GET THIS SITE DOWN
By Ru
This is a follow up to my previous review. After sending a request for a refund, daily, writing a review and complaining direct to Shop I finally got a reply from Caseles with an offer to refund the $30 paid for a cancelled order, a credit of $40 for future purchases against the Warren case that cost me $72 but was not fit for purpose. They also said I don’t need to return the Warren, which I have now binned.
By Jack C.
Horrible customer service!
By Jeff O.
Well made product
By connie H.
Beautiful iPhone 16 pro max wallet! Love the color, design and feel of the case. Also, customer service has been excellent. I so appreciate Shelly’s extra effort allowing me to exchange size despite being my mistake!
By mary S.
Ich habe vor vier Wochen eine hochwertige Handyhülle bestellt . Auf Anfrage hieß es 4 Wochen Lieferzeit wäre nur fair . In der Bestellung hieß es aber Lieferung in 3-5 Tagen . Ich warte heute noch 😡
By Horst S.
I think there case is really wonderful. Fits great and seems to feel pretty durable and strong as well. Definitely a great case to protect these ridiculously over priced phones now days lol.
By Ryan B.
Response from Caseles· Sep 1, 2026
Hi there, Shelly here from the Caseles team. Thank you so much for the awesome review! You couldn't be more right—with how expensive phones are nowadays, keeping them properly protected is a must, so it's great to hear the case fits like a glove and feels durable and solid in your hand. We really appreciate you taking the time to share your experience with us. If you ever need anything or have questions in the future, don't hesitate to reach out to our team at [email protected]. Enjoy the case! Best, Shelly Customer Support | Caseles.com
The product arrived quickly. The case fits well and is of high quality.
By Bill S.
Response from Caseles· Sep 1, 2026
Hi there, Shelly here from the Caseles team. Thank you so much for taking the time to share your feedback! It’s great to hear that your order arrived fast and that the case fits your device perfectly with the quality you expected. We really appreciate your support and hope it keeps your phone well-protected. If you ever need anything down the road or have questions about other gear, feel free to reach out to us anytime at [email protected]. Enjoy your new case! Best, Shelly Customer Support | Caseles.com