Perfect products
Perfect products
By MRS B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
97 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Casamatto is listed under Decoration & Interior.
Casamatto (casamatto.com) has 97 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
97 approved reviews, newest moderated first
Perfect products
By MRS B.
Plenty of choice & good level of detail with regards sizes, so a good informed decision could be made on purchasing.
By Joseph A.
Great jacket and great price.
By nathan J.
They have great products and good prices
By Christian T.
Website is easy to use and ordering was very straight forward.
By Joe
This company is a fraud. They saw a photograph of a genuine product, even in their communications and payment requests, and they deliver a different product of lower quality. They do it on purpose to fool the customer. It is a disgrace.
By Dimitrios V.
Response from Casamatto· Oct 17, 2026
Hi Dimitrios, Thank you for taking the time to share this with us — and we're genuinely sorry that your experience fell so far short of what it should have been. Reading your feedback, we can completely understand the frustration, and we're sorry you were left feeling let down. This isn't the standard we hold ourselves to, and we want to make it right. Our team is looking into your case now and will be in touch shortly to find a resolution with you. Kind regards, Elena Customer Care, Casa Matto
Sold me a low quality product when compared to product shown in the ad, when asked for a refund they asked me to send it to China and asked me to bear the cost but they have a 30 day full money back with return postage in their website. They don't adhere to their policy. They have cheated me and I beleive its a fraud.
By Shyamala Keshava M.
Response from Casamatto· Oct 15, 2026
Hi Shyamala , Thank you for taking the time to share this with us — and we're genuinely sorry that your experience fell so far short of what it should have been. Reading your feedback, we can completely understand the frustration, and we're sorry you were left feeling let down. This isn't the standard we hold ourselves to, and we want to make it right. Our team is looking into your case now and will be in touch shortly to find a resolution with you. Kind regards, Elena Customer Care, Casa Matto
good.i m happy
By Mantas G.