Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
546 reviews
CASAINCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MM CASA is an online home improvement and decor brand with a large focus on bathroom products and kitchen products. Consumers can purchase our products through a variety of retailers, such as Home Depot, Lowe's, Amazon, and on our website. Since 2019, our mission has been to provide customers with a range of top-quality, certified products they can rely on at an affordable price.
CASAINC (casainc.com) has 546 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 469 reviews with 5 stars · Clear filters
I purchased a kitchen faucet directly from their website. I received it in a reasonable amount of time but, once installed, it leaked. I called customer service and they immediately sent repair parts via FedEx. Once the parts were replaced, it worked (works) perfectly and looks beautiful.
By Jana
It is a nice product so far. We have used it several times and I like it covers the entire table all at once. Easy to put up n down and the cover is great. It came with a nice base, but we did not need to use it.
By Trem
they have amazing customer service in dealt with Roma and she was amazing! very knowledgeable, kind, and courteous who met all of my needs I was very well satisfied will do business with them again in the future
By Marie D.
Prompt and helpful communications from Customer Service.
By John M.
This was the most positive and honestly the best customer service I have ever experienced. Roma made sure to text and or call every step of the way for a piece I lost when delivered. I needed that piece to finish the shower and she made sure that I got it. It was here in less than a week. So happy with my experience Thanks, Janine
By janine_metcalfeyahoo.com
So very responsive and helpful with questions and LOVE the product!!!
By Regina S.
Responsive - Great Communication
By MJS
The umbrella is amazing, great quality and works exactly as it is described. Provides shade to a large area and looks stylish. Had a question and contacted Customer Service, they were very responsive and helpful. I live in Florida this is a must have!!!!
By Kerri
