Great product
Great product. Stylish
By Mom&Dad P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MM CASA is an online home improvement and decor brand with a large focus on bathroom products and kitchen products. Consumers can purchase our products through a variety of retailers, such as Home Depot, Lowe's, Amazon, and on our website. Since 2019, our mission has been to provide customers with a range of top-quality, certified products they can rely on at an affordable price.
CASAINC (casainc.com) has 546 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 469 reviews with 5 stars · Clear filters
Great product. Stylish
By Mom&Dad P.
Bought a complete shower kit through homedepot.com but after installation, our contractors informed us of a missing gasket. They wanted us to go to hone depot customer service to request for the part. But I saw there was a card with a number to call, so I tried it. Spoke with Vanessa and she was wonderful. After a few questions about the order number and the missing part, she was able to get an order placed and the part was delivered in 2 days time. It’s always refreshing when you call customer service and you receive ACTUAL GENUINE SERVICE, with constant updates and follow up too. Thank you so much, Vanessa.
By Yves Patrick C.
CASAINC was very helpful with my shower head, we wanted the shower head to come out of the ceiling but we purchased the one that comes out of the wall. They helped us to get the right part for ceiling. I recommend CASAINC to anyone, products are well built.
By Brad S.
I purchased two shower systems with spout, rainfall shower head and sprayer. It has great water pressure too! We absolutely love it!
By cubanbelle
The umbrella fits perfectly over our rectangular outdoor table. It is the perfect solution for the shade we need. I had only seen circular umbrellas, so I was thrilled to find this one. The umbrella and stand are well made and sturdy. Customer service has been exceptional. The umbrella arrived on time, as promised. After 2-1/2 years use, I had questions about the fabric. Jennifer in customer service has been fabulous. She quickly responded and provided solutions to my questions.
By Greta
Great products and even better customer service! Highly recommend this brand to everyone
By Dean L.
I reached out to Casainc for some assistance on a shower head. Their response was so quick and helpful that they provided top notch service and resolved my questions in a timely matter. I would highly recommend their products as they back it up with amazing customer service.
By Mark
Response from CASAINC· Oct 16, 2025
Dear Valued Customer, Thank you for taking the time to share your experience with us! We're thrilled to hear that our team was able to provide quick and helpful support for your shower head and resolve your questions promptly. It's wonderful to know that our customer service left such a positive impression, and we truly appreciate your recommendation of Casainc products. We look forward to assisting you with any future needs and continuing to provide the same level of care and support. If there's ever anything more we can do, please don't hesitate to reach out. Sincerely, CASAINC Support Team Email: [email protected] Phone: +1 888-257-3857 (9 AM – 8 PM EST)
Hello, the Casainc customer service has been a great experience. Yamy was friendly, responded quickly and resolved my questions right away. I will definitely purchase and recommend their product!
By Paula