Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
546 reviews
CASAINCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MM CASA is an online home improvement and decor brand with a large focus on bathroom products and kitchen products. Consumers can purchase our products through a variety of retailers, such as Home Depot, Lowe's, Amazon, and on our website. Since 2019, our mission has been to provide customers with a range of top-quality, certified products they can rely on at an affordable price.
CASAINC (casainc.com) has 546 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 469 reviews with 5 stars · Clear filters
Loving the product! Install was easy, with clear instructions, product feels substantial not flimsy, and we would buy again. Their customer service after buying a product has been very helpful. Exceptional, "aim to please" attitudes!
By Robert R.
Fantastic customer service. We love our touchless kitchen faucet. We receive positive feedback from visitors when they use it. We have had the faucet a little over a year and were experiencing issues. We contacted CASAINC and Camellia quickly responded to our issue. We are incredibly happy and appreciate the assistance.
By David
Dianne is the best. She got me the piece we were missing. Great communication. We love our shower system!
By Laurie W.
Good quality tub. We love the matte finish; it's a great value compared to other tubs we found available. Also, great customer service, which means a lot in today's world.
By Taylor
I purchased a bathroom vanity that I loved until we realized that the wrong hardware pack had been included. I was under a tight deadline to install the vanity and Mona worked wonders to get the right hardware delivered.
By Patricia B.
Very fast delivery and a quality product.
By Dave T.
Wow! Customer service is second to none. My email was answered promptly and perfect help provided. We are really enjoying our rainfall shower set. Can't go wrong with CASA Inc products and their customer service.
By Anthony S.
I purchased a bathtub from Casainc. Their customer service was favorable.
By Dresden
