CarTitlesReviews of cartitles.com

Stay Away. Criminal Enterprise. Reporting them to the Better Business Bureau. Will sell your data.

These guys are thieves, I accidentally used their website thinking it was the DMV’s, they charged 190$ for a new title (way overpriced first of all) and then they refused to issue me a refund even though I cancelled the service and no service was provided, I said ok whatever I’ll just dispute the charge with my bank, then they have the audacity to send me their “dispute policy” which says I will be responsible for all fees related to the dispute which could range from $250-$1000, whether it gets approved or not hahahaha you can’t hate them enough, do NOT trust this company with your money

Definitely not worth the money. What they do can 100% be done by the person requesting the duplicate title. Service is no faster. They fill out a form digitally, with all the info you fill in. Put some sticky notes on the paper. You mail it back to them and HOPEFULLY they will mail it to the necessary authority. Still takes 2-6 weeks to get anything back. SAVR YOUr MONEY!!! NO WORTH THE EXPENSE!

Be sure to read the Terms and Conditions before paying. What stood out to me was the repeated emphasis on no refunds, restrictions on chargebacks, and statements suggesting disputes are typically resolved in the company’s favor. When I raised concerns about errors in the paperwork I received and what I felt was an obvious lack of effort in preparing my documents, I expected the company to address those concerns directly. Instead, we went back and forth approximately ten times through emails, and many of the responses focused on their no-refund policy, chargeback restrictions, and other language that I felt was intended to discourage me from pursuing the matter further. It did not discourage me from disputing what I believed was a subpar product, and it should not discourage anyone else from standing up for themselves either. I spent a few hours organizing the facts, communications, and supporting documentation for my case while Alex, Amy, and CarTitles.com submitted a 58-page response to the dispute. Much of it, in my opinion, consisted of repetitive arguments and references to company policies rather than addressing the specific concerns I had raised. After reviewing all of the evidence, Chase and Visa ultimately agreed with my position and ruled in my favor. My recommendation is to thoroughly understand exactly what you’re purchasing, ask detailed questions about what work will actually be performed on your behalf, and carefully review any documents you receive for accuracy. Based on my experience, I would not use this service again, and I would never recommend this company to anyone.

Speedy and easy. They followed the whole way to make sure all went well.

Amy was a great help! Super efficient and informative!

Amy did a great job in reviewing the process answering any concerns, and keeping me informed on the status of our request.

Amy was wonderful. She walked me through the process every step of the way. She never failed to respond promptly to my questions. Overall very easy experience,