It was pleasant to talk to the people …
It was pleasant to talk to the people at CarSure and they had answers for all my questions.
By Paulette A.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
430 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CarSure helps you protect against unexpected car repair bills by providing the right vehicle service contract based on the customer's needs. Qualifying cars are eligible for anything from basic coverage for major vehicle components like the engine and transmission, to more expansive coverage that would include complicated computer and technology.
CarSure (carsure.com) has 430 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
430 approved reviews, newest moderated first
It was pleasant to talk to the people at CarSure and they had answers for all my questions.
By Paulette A.
Chris did a great job... keep up the good work
By Bhavin N.
I was very pleased with CarSure!!! I believe they did every thing possible to offer and help me to be able to get and afford the insurance I felt I needed for my Van. Talked with two people that were pleasant and well informed for the questions I had to ask. With the help from Crystal and Rick I know I do not need to worry about coverage if and when something does go wrong. In my mind these two are valuable employees for this company.
By Susie G.
very good people to deal with. Very helpful at taking care of all my questions and concerns.
By Robert Y.
I had a pleasant experience talking over the phone with Shanna. She was patient to explain and answer questions I had as she was explaining the benefits and exclusions of the plan I was proposed. Her and Rick's help with me being a student was very appreciated. I would recommend talking to them anytime of the day.
By Evody K.
The people here were so helpful and so nice! Definitely coming back again!
By Pedro G.
My experience was quite pleasant. Questions were answered. No pressure to purchase. Will see how this experience goes whenever I have need to utilize this policy.
By Joan T.
Response from CarSure· Dec 4, 2017
Hi, Vehicle coverage and needs can be different from one car to the next. We are glad we were able to answer your questions and find the best coverage for you. If you have any questions, don't hesitate to call us! Thank you, CarSure Team
I thought Mike Jung and Jan Burris were very helpful and polite. I enjoyed speaking to both of them.
By Claude M.