Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
307 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Serving over 1 million car shoppers a month! CarSoup.com is an efficient way of finding your next vehicle – cars, trucks, vans, motorcycles, RVs, ATVs, snowmobiles, PWCs, and more. With more local vehicles from both dealers and private sellers, consumers can find their next vehicle quickly and buy with confidence.
CarSoup.com (carsoup.com) has 307 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
307 approved reviews, newest moderated first
My car sold in one week. I was concerned because of zero inquiries for 6 days but received 2 on the 7th day.
By Dennis
Response from CarSoup.com· Jul 5, 2016
Congrats on selling your car! We are glad that we could assist you in the process. Thank you for your feedback.
Some emails came back undeliverable. That's a bit frustrating and unexceptable. When you're trying to do business with some one you should make sure it's a working email and/or sendable. Loss of sales and customers could be problematic.
By Kathy
Response from CarSoup.com· Jul 1, 2016
Thank you for taking the time to review us and provide feedback. Even though CarSoup.com doesn't manage the information a dealer or private seller posts on their vehicle listing, we do like to know if information is invalid so we can reach out to the poster. User experience is very important to us, and as you pointed out, an invalid email does not help you get in touch with the seller. Someone from our Customer Service team will be reaching out to you to try to help you resolve the issue you experienced.
I am new to your website so I can't really say anything. I do believe it's a good website to sell your motorcycle.
By david
Response from CarSoup.com· Jul 1, 2016
We appreciate any feedback users provide, and we are glad you have had a positive experience so far. Thank you for taking the time to leave us a review!
It would be more helpful if the listings would include interior color. This is very important for me on a vehicle and the ads don't list it. I would also like to know if the 2nd row seating in the suburbans is a bench seat or bucket seats.
By is T.
Response from CarSoup.com· Jul 1, 2016
Thank you for leaving a review, and we appreciate how specific you were in your response. Your feedback has been sent to our user experience team. Detailed insights like yours help us to continually improve and provide a better vehicle shopping experience to users like you.
Shopped cars, found one I liked and sent email through Car Soup to dealer. Dealer contacted me to verify the car was still available & 2 days later I drove away with the car I wanted. CarSoup sight is easy to search with on line with good description & pictures of the vehicles.
By TKO
Response from CarSoup.com· Jul 1, 2016
We are glad that we met your expectations! Thank you for letting us know, and congrats on finding the car you wanted.
Posted used car on CarSoup, have had decent response to date.
By Customer
Response from CarSoup.com· Jun 30, 2016
Thank you for your feedback. We are glad you are finding success so far using CarSoup.com!
Good website. Easy to navigate.
By RS
Response from CarSoup.com· Jun 29, 2016
We are glad we could help make finding your next vehicle easier! Thank you for the feedback.
I want a 1/2 truck, crew cab. Can't drill down to see only crew cabs.
By Customer
Response from CarSoup.com· Jun 28, 2016
Thank you for your feedback! I think we have a solution, but I apologize that it was not easy to find. If you go to the Advanced Search page, you can choose your criteria before it brings up results - http://www.carsoup.com/AdvancedSearch.aspx. So if you choose Body Style - Truck; Doors - 4 door, Tonnage - 1/2 ton (I wasn't sure if you meant 1/2 truck or 1/2 ton) available trucks meeting that criteria will come up in your area. Let us know if that helps you see only crew cabs.
