Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
307 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Serving over 1 million car shoppers a month! CarSoup.com is an efficient way of finding your next vehicle – cars, trucks, vans, motorcycles, RVs, ATVs, snowmobiles, PWCs, and more. With more local vehicles from both dealers and private sellers, consumers can find their next vehicle quickly and buy with confidence.
CarSoup.com (carsoup.com) has 307 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
307 approved reviews, newest moderated first
Got my car i wanted thank so much for a very wonderful site keep it up. . nicely put together
By Customer
Response from CarSoup.com· Nov 1, 2016
Glad that you enjoyed the site and that it helped you get the car you wanted. Thank you for your feedback!
There are a lot of cars that are very close in features and price. Carsoup's compare feature is the best I've used. Makes researching for your next vehicle much easier!
By Customer
Response from CarSoup.com· Oct 31, 2016
We are glad that CarSoup.com's comparison features made researching your next vehicle easier! Thank you for the feedback and sharing about your experience.
It was the first car we looked at. The dealer was fair with the price and the car was completely checked over and ready to go.
By Ron
Response from CarSoup.com· Oct 31, 2016
Thank you for sharing about your experience using CarSoup.com! We are glad that you found the right car at the right price quickly.
I found Carsoup to be easy to navigate and found the results inserches awesome!
By Robert Y.
Response from CarSoup.com· Oct 28, 2016
Thank you for your feedback! We are glad that you found the site easy to navigate.
They take care of my requests quickly! explain new products, and don't waste my time!
By Jeremy Tanner M.
Response from CarSoup.com· Oct 28, 2016
We are glad to hear that we provided you excellent customer service! Thank you for sharing about your experience using CarSoup.com - we appreciate the feedback.
Excellent searching and indexing system would be further improved if they filtered for engine type, i.e. hybrid, turbo, electric, etc.
By William F.
Response from CarSoup.com· Oct 28, 2016
Thank you for leaving us a review about your experience using CarSoup.com! We are glad that we have been able to help you find your last two vehicles. We also appreciate your feedback on potential improvements. We do have a filter for "Fuel Type" that allows you to filter by some of the options you listed. You can filter by the following: Any Fuel Type, Diesel, Electric, Flex Fuel, Gasoline, Hybrid, Other. We do not however have the option to filter by turbo. You can see all of these options on our advanced search page - http://www.carsoup.com/AdvancedSearch.aspx. Hope this helps if you are still in your search for your next vehicle!
I can always go to carsoup.com for current information whether I'm looking to buy or sell!
By Customer S.
Response from CarSoup.com· Oct 27, 2016
Thank you for the review! We appreciate your feedback and we are glad that we are go to resource for your vehicle buying and selling needs.
Was interested in a car and emailed the seller but the seller never answered our email. Understand the need to be cautious on the internet, but it would be better if there was a phone number to call instead of waiting for an email back. Then the next day, I tried to get on carsoup but the internet site must have been down because i couldn't get on. Found a car on craigslist instead and am now driving it. Can't say I'd recommend carsoup.com to anyone I know.
By Amy H.
Response from CarSoup.com· Oct 26, 2016
We can understand your frustration with Carsoup.com not being available. As you are no doubt aware by now, there were multiple, large-scale cyber-attacks today against Dyn, a major provider of Domain Name Servers (DNS). DNS acts as the Internet’s phone book, allowing people to access individual websites. This attack, widespread across the United States, has rendered sites like CNN, Twitter, Spotify, PayPal and others inaccessible. Unfortunately, CarSoup.com was included in the outage too. To further compound the issue, the issues caused a hardware failure in our firewall. To protect all of our users information, we kept the site down until the firewall could be replaced. Related to the phone number not being on the ad, we allow Private Party advertisers to choose whether or not they want a phone number listed. This feature is at the request of many vehicle sellers who were not comfortable giving out their home or cell phone number. We are happy to hear you found the right vehicle and hope that we can earn your business in the future. Thank you for letting us know about your experience using CarSoup.com.
