Cars EquipmentReviews of cars-equipment.com

They have been very good in assisting me on multiple deals but recently I received my shipment that was damaged in transit. Was it the fault of the supplier or the courier we'll never know.

So I was very sceptical about using this place, all the negative reviews online about used parts, no arrival or terrible customer service I wanted to try and locate the part I needed elsewhere, sadly nothing was available (or so I thought turns out Audi had released a later steering squib and I was looking for the wrong part number) anyhow I took the bullet, spending £££ on the part I needed from this store. So after ordering I get an email asking me for my car model etc etc so after agreeing to send me the more modern part I asked for tracking info and condition information (hopefully new) and sadly got no reply. I got a despatched email with my tracking on the next day and sat and waited to see how this whole thing turned out..... 22 April they marked my package as dispatched from Czech Republic, it’s now the 11th of May in a global pandemic so we will let timing slide. So on inspection surprisingly the part was brand new, well packaged and 100% Vag part. So excited I went to go fit it a little nervous it’s not going to work (As car equipment stated My F part was now a Q part after doing some digging it’s actually now a M part.....) anyway I have full VCDS and coded the whole thing in, did some tests and boom all fixed no lights. This is a few hours after doing some driving all seem well. To sum up this was a bit of a hit&miss situation, I’ve had a okay experience.... parts where all working and brand new (there’s a deal you have to break on the squib that shows if it’s been used) but customer service could have been better. Overall I’d avoid just on the fact of delivery time, if you live in the U.K. like me do try and source the parts locally before ordering from here. But if you do need something, I’ve not had the worst experience!