Check-in process took a little longer…
Check-in process took a little longer than I would have liked in Boston but overall I was satisfied with the car
By Amy R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
16 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Car Rental Express (carrentalexpress.com) has 16 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 2 reviews with 4 stars · Clear filters
Check-in process took a little longer than I would have liked in Boston but overall I was satisfied with the car
By Amy R.
Empire car rental staff was professional and rental car was Clean and in good working condition. Great experience would do business with this company again.
By Virgil T.