CarrentalReviews of carrental.com

Nightmare, after booking car through easyJet I have provided flight number. EasyJet should share that information with car rental provider in case my flight is delayed. And of course they didn't. Car rental company said that I need to pay extra 140£ for a different car since they had no idea that my flight was delayed so they rented to someoneelse. EasyJet denied liability.

I booked a car through this company. My trip changed, so I had to cancel. I never got a confirmation email from the company, so I couldn't cancel automatically through the website. When I called to try to cancel, it funnelled me to a LifeAlert sales line (no matter what number I pressed). When I expressed my frustration, it said that my call would be "more appropriate for an adult call" and transferred me to an adult call centre to meet singles in my area. I hung up at this point. Their chat function doesn't work on their website, so you can't cancel that way. Basically, they're a seedy, shady company that takes your money and gives you no way to return it. I'm not sure if I would have even had a car if I had gone on my trip.

when I booked a car through carrental.com, they indicated that the price quoted contained all minimum insurance. when I went to the Hertz counter to check in, they said the price did not include the minimum insurance which made the cost of the rental 80% more expensive. Carrental.com is a scam and nobody should use their service.

Booked a van months out and the night before pickup was contacted us saying there was no van available. They as well had no other vehicles that could accommodate our family of 6. This was during busy summer season in FL so I finally found one at double the cost given last minute booking. This company then proceeded to never refund me more than $185 of my $500 deposit for the car they did not deliver and great inconvenience they caused us during our trip. After me spending hours trying to contact them for a refund. They should be investigated. Stay away!!

Hadde booket bil for 1 uge. Fly var 1 time forsinket, og da var bilen leiet ut til andre. Ingen anden bil å få. Mistede hotel og ødelagt ferie. Kommer aldrig til å bruke dere igjen.

When I found that Carrentals was affiliated to Booking.com I felt confident, as my experience with booking.com has been first class. How wrong can you be. Carrentals is nothing but a scam company that rips off its customers as is evident by its rating on TrustPilot. HAVE YOU EVER SEEN ANOTHER COMPANY WITH 100% BAD This is my experience:
 We booked and paid for a week’s car hire for our trip to Nice. Unfortunately the first leg of our two leg flight was delayed and resulted in our missing the connection. We tried to ring Carrentals, without a successful resolution. Naively I thought we would be able to pick up the car the next day. But that is not how they work. They put it down as a “no show” and keep all the money we had paid. I just couldn’t believe they could do that. The delay was totally out of our control and yet, if you are not on time - for whatever reason - they keep your all the money. 
They might be cheaper that booking direct but they will make you pay one way or another. Don’t think you will be the one who gets it cheaper. THE GAMBLE IS NOT WORTH IT.

I have been on hold for roughly 2 hours, trying to cancel my booking for a car at theAtlanta airport. No way to cancel online. I’d be happy to pay the $55 late cancellation fee but can’t get this company to respond via phone or multiple emails. Terrible customer service

De opkræver lejen og når man skal have udleveret bilen kender de ikke noget til det og vil have pengene en gang til plus ekstra. Svindel.