CARPLAY2air.comReviews of carplay2air.com

Don't believe the positive reviews. This simply doesn't work and when you ask for a refund, the demand a restocking fee. They are untrustworthy and the product is useless.

Rubbish product and rubbish customer service. It didn’t work and their “customer service” made me waste time trying different things to try to get it working. I eventually had enough and said I wanted a refund. They said the time for a return had lapsed. Honestly, a bunch of unprofessional amateurs.

Bought this direct from their website for around $100 and it took several weeks to get here. Once here it worked for about 2 months and then stopped connecting. Communication with the support folks is difficult and they have you try everything except rebuilding their product for them. After several weeks of back and forth they wanted me to ship it back to China at a cost of $68 for the cheapest way to get there. Don’t buy from them. I replaced it with one from Amazon for cheaper and that one works great. I have a CPLAY2air I bought over a year ago and that one seems to work well. Something changed in their QC and support. Go elsewhere.

Avoid any cost!!!

Voila, je fini tout de même par mettre un avis négatif, deja le produit ne fonctionne pas longtemps, entre une et deux heures , ensuite il se déconnecte, et il faut le laisser refroidir, et le rebrancher. Donc je l'ai renvoyé en garantie, en chine évidemment, et au bout de un mois et demi je n'ai toujours rien, très fâcheuse situation, ça me fatigue. Alors je déconseille ce produit .

This company is a total fraud, products come from china and take for ever to arrive. When it does arrive it does not work. They tell you that you need to pay a $25 restock fee and pay the return postage to china. Reported to PayPal and Consumer Rights. You are unable to leave a genuine review on their website. AVOID.

Crap! First one always started with no touch ability and have to restart. Tried to update firmware and it bricked! Wrote and complained and had to pay $35 postage to return, sent me a new one which will not work at all! Starts, works for 5-30min then crashes with hardware error message. Refused to replace the second one…don’t touch with 20ft pole

Really poor experience with this company. The item arrived pretty quick, which I was pleasantly surprised by. When testing the unit, it was defective and didn't work. I believe it has a faulty Bluetooth module. I asked to return the item and was advised I would need to pay the shipping fee to china.. which was £25-£30. I would then also be liable for a £25 restocking fee.. well that was pretty much the entire value of the unit.. I believe this guy is actually running a scam.