Great service been using since eight…
Great service been using since eight year and i am very happy with it
By Walker M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
20 reviews
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We have been the Tri Valley's oldest and most trusted floor covering store, since 1971! We are an INDEPENDENT, LOCALLY OWNED and a FAMILY RUN business. Our membership to Carpet One Floor & Home is important to you, our customer, because we operate as a true "co-operative", and NOT a franchise. We offer unparalleled service with NON-COMMISSIONED sales professionals who will ask you the right questions and listen to your needs to ensure that you find the right product(s) for your specific project and budget.
Carpet One Floor & Home of San Ramon (carpetoneofsanramon.com) has 20 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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Great service been using since eight year and i am very happy with it
By Walker M.
It was all good except 1 large seam that is very noticeable. We had them out twice to fix it, but still looks just as bad. We were told over time when it was stepped on more it would look better, but a year later it is still extremely noticeable every time we walk into the room.
By BAME, A.
Response from Carpet One Floor & Home of San Ramon· May 4, 2017
Hi Amy, thank you so much for reaching out to us about this. We pride ourselves on providing the absolute best customer service and installation possible. Your project manager will be contacting you shortly to resolve the matter. Thank you again for letting us know.
I was a little disappointed about lack of sales person returning emails and some mistakes with the measurements and orders.
By BUTEAU, T.
Response from Carpet One Floor & Home of San Ramon· Sep 7, 2016
Thank you for the review, Tim. We are sorry to hear that you were disappointed with our sales and measuring services. Please contact us at the store with any questions, and we'll be glad to help.