Bloomington Carpet OneReviews of carpetonebloomington.com

Great customer service but still working with them to fix seams that are very visible on our upgraded carpet.

Great service at the store - sales advisor was very knowledgeable, installation- perfect- love the carpet.

Easy experience. The installer was great and professional. No mess afterwards.

This is the second time we've had Bloomington Carpet One install flooring for us. Both times we have been well taken care of as we hoped. The products and installations have been great all around. I'd recommend them any time. Thanks, Connie P.

For the most part I'm pleased with the experience. The carpet and flooring looks nice and the contractors used to install the carpet/flooring were very good. There were a few issues with the flooring, but the contractor has been very responsive to me, directly, and he's been mindful of fixing defects promptly. My biggest concerns came pre-install but after my flooring had been ripped up. I was told by the install contractor that the flooring we chose was thinner than the tile that had been ripped up and there would be a noticeable gap in between the flooring and the appliances/cabinets. He further informed me that this should have been explained to me by the Carpet One sales associates, so that we could make an informed decision on this purchase. This was never mentioned by any reps at Carpet One - and two of them even visited our house. The installers ended up doing a fine job and gaps are not noticeable but was very unpleased that this was not mentioned. It seems as though this would be a common occurrence for Carpet One and something sales associates should explain. In regards to the carpet install, the installers themselves did a good job. But they didn't know all of the areas of my lower level that were to be carpeted. Had I not worked from home that day they would have missed an entire hallway, and possibly carpeted my laundry room instead. This is another thing that I'm still confused about - how the installers don't know the entire are they are supposed to install the carpet in. Would I use Bloomington Carpet One again? Probably. But this process was not entirely smooth.

I always get fabulous help here. Jennifer does a beautiful job of color planning, texture planning that is right for the space. Installs have been smooth and simple.

great experience, good price, and the installers were so hard working and did an amazing job.

Great price and installation of both carpet and wood floors. Lynn is great!