Carolina Trophy RoofsReviews of carolinatrophyroofs.com

Carolina Trophy Roofs LLC out of Rocky Mount, NC installed and inspected this roof June of 2024. I would not recommend this company. All of their “solutions” were unsatisfactory and they are unwilling to address the rotting wood or the cause of the rusting. Our roof still leaks and they are playing the blame game. The same leak that prompted our contract with CTR is worse and now in 2 locations. After installation of our roof it was still leaking-not just dripping but pouring in. CTR stated it was our windows, so at their “expert” advisement we had all windows at the roof line replacement. It is still leaking-CTR is now blaming the window installers. A metal roof of this age should not require corrosion mitigation of any kind and yet they will not give me the necessary information to file a warranty claim with the metal manufacturer because they know the rust was caused by improper cutting of the metal during installation. We originally had a 40 year paint warranty but that is now void because of their failure to follow manufacturer installation instructions and recommendations. Their best recommendation was to apply Ames coating. They have threatened to void their own warranty because we invited another roofer to inspection their work-no repairs of any kind were done. They have tried to bully us. I have asked for the owner to come see the roof and was denied. We are not people of great means. We worked hard to pay cash for this roof. We are now forced to get this rusting, leaking, rotting, molding monstrosity replaced. CTR has verbally stated they will not reimburse our money-$16,159.75.

Very polite and professional staff who truly put their customers first!

I really enjoyed your services. Brandon was very helpful and went out of his way to deal with my insurance company. And Christina was there to see the work went off well. Everything was done in a timely manner, smooth, and efficient. The clean-up crew did there work good that there was no need for me to clean-up after them. Even the other office staff Francisca gave constant updates as to what was coming next. Very pleased with your service

This job has completely changed my life!! I’ve worked here for over 2 years now and worked my way up from a sales rep. I struggled to make 30k a year working 2 jobs before this. I’ve accomplished more in my last 2 years of life than I thought possible. Buying brand new cars and trucks. Buying a house, getting married, taking vacations…. This opportunity has changes my life. I have worked for multiple roofing company’s in the past, I can say nobody comes close to Carolina Trophy Roofs! The training sets you up for success straight out the gate and has more material and is more in depth than any company I’ve worked for. If you have hard work ethic and a brain get in this field now!!!

Started as a sales representative with absolutely no sales experience. I am currently the production manager. This company promotes within, I know this first hand. If your willing to learn and work hard, success will come your way with this company. Your given all the information and processes you need to be successful. Hands down the best company I have worked for.

I'm apart of the production team and office staff. I truly love my career and my position with this company. I couldn't have asked for a better opportunity. Now would be an excellent time to join us as we are still growing and we promote from within. This office is my second home, the money is great and I'm happy; that's everything I could want in a career.

Hands down, best company I’ve worked for. The pay actually reflects how hard you work, and then some. Team camaraderie is unmatched, everyone is willing to help each other out because if you aren’t making money, then the company isn’t. If you stick to the system you’ll move up quick too, they only promote from within

I recently started here. The reps who work hard make over 100K per year. This job's fruit takes time, though. Meanwhile, this company allows growth-time, so long as the individual works hard and their aptitude appears promising. They recently enacted a base-pay, which helps rookies survive the initial dry-period. This surely helps employee retention, though now we use W2 AND 1099 pay, together, as opposed to just 1099 pay. Base-pay=W2, and commission=1099.