Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
369 reviews
Carolina Fitness EquipmentSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have over 100,000sqft full of fitness equipment. We offer certified pre-owned, reconditioned, and fully refurbished treadmills, ellipticals, bikes, steppers, strength machines, and much more! We also offer new items priced below retail prices online so we can truly offer the one-stop-shop experience for anyone looking for gym equipment, regardless if it's for your home or commercial facility. We have FIVE manufacturer certified technicians on staff-more than anyone else in the Carolina's-we offer full in-house and remote service and maintenance/repair. We offer delivery and installation to our customers as well.
Carolina Fitness Equipment (carolinafitnessequipment.com) has 369 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
369 approved reviews, newest moderated first
Carolina Fitness Equipment Charleston is a real gem! Reasonable prices and knowledgeable, friendly staff that go above and beyond. I wouldn't go anywhere else!
By Kristin T.
Response from Carolina Fitness Equipment· Apr 5, 2017
Hey Kristin! Thank you so much for this review and your loyalty to CFE!
Frank was awesome! Extraordinarily affable and was able to find me the products I was looking for, adding some thoughtful guidance and insights along the way. I'll definitely be back and will recommend y'all to others!!
By Edward H.
Response from Carolina Fitness Equipment· Apr 4, 2017
Hi Edward, We are so happy to hear you enjoyed your shopping experience with Frank! We look forward to working with you again!
Outstanding customer service all the way thru. Glad I purchased thru Carolina Fitness.
By Jon B.
Response from Carolina Fitness Equipment· Mar 31, 2017
Thank you, Jon! We appreciate you!
bought it online at noon, picked it up at 2pm
By customer
Response from Carolina Fitness Equipment· Mar 31, 2017
Thank you for this review and for choosing Carolina Fitness Equipment!
There is no other company that I would work with. Carolina fitness has been very helpful to the development of our program.
By Travis W.
Response from Carolina Fitness Equipment· Mar 31, 2017
Hi Travis, We are so grateful for your loyalty to Carolina Fitness Equipment, and look forward to working with you again!
Absolutely love the product! Great for CrossFiters!
By customer
Response from Carolina Fitness Equipment· Mar 31, 2017
Thank you so much!
I was very pleased with the reconditioned Cybex recumbent bike I purchased online from Carolina Fitness. It took a few weeks for the item to be shipped while they cleaned it up and replaced a couple of parts. But the bike arrived in good shape and is identical to the one I ride at Snap Fitness. It was also very reasonably priced and I received excellent email/phone communication from the sales and shipping departments, even photos of the bike prior to and during the packing process. My only complaint is that Estes Freight would only leave it in our garage and we were not offered any other delivery options. We had to figure out how to heave-ho the blasted thing into the house and up the stairs, and it weighed a couple hundred pounds. (Thank God it wasn't a treadmill.) Also, the bike was packed well but came on not one but two huge wooden pallets that were extremely difficult to dispose of...Something to keep in mind if you're ordering any equipment.
By K. F.
Response from Carolina Fitness Equipment· Mar 31, 2017
Hi Kerry, Thank you so much for submitting this review! We appreciate your business, and are so happy to hear you love your new Cybex recumbent bike! As we continue to grow, we hope to expand our shipping options outside the Carolinas.
Great company easy to deal with and back up what they promise!
By Big W.
Response from Carolina Fitness Equipment· Mar 17, 2017
Thank you, Wayne! We are grateful for your business!
