Worst customer service ever been yelled…
Worst customer service ever been yelled at 10 times and food is always cold never clean and staff always unhappy will never go back
By Cruz F.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
344 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Carl's Jr. Restaurants LLC is an American fast food restaurant chain operated by CKE Restaurant Holdings, Inc.,
Carl's Jr. (carlsjr.com) has 344 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
344 approved reviews, newest moderated first
Worst customer service ever been yelled at 10 times and food is always cold never clean and staff always unhappy will never go back
By Cruz F.
My Son just ordered a $107 meals for 4 of us.. I got the chicken strip's and chips with 2 sauces, I ordered 2 sauces and didn't get any!! The chicken strip's were tiny and I never got my sauces! How awful! I definitely won't be getting it again! 😡
By Kim
The app sucks. Whenever I try to use any coupon it says, "Coupon can't be used at this store. Try a different location." I've tried them all. There aren't anymore within 20 miles to try.
By Classy San D.
They suck, and their app sucks ... I'm just trying to get breakfast
By Danny S.
Son muy machistas en los anuncios
By Aguasanta
I really love Carls Jr, their food is very delicious and tasty, I really love the Ranch Chicken Wrap, and I love their spicy fries. I would recommend it to anyone.
By Haily B.
Just got a promotional burger here. I will never set foot in a Carl's Jr. after the piece of garbage that they served me. I was in Yucca Valley. Pay $8 for a burger with two awful patties, tiny piece of wilted lettuce, no tomato as advertised, and the cheese was like melted plastic. Another corporate fraud on American consumers.
By DONALD K.
Wrong food,under cooked chicken, soggy and wet. Cobs hard like a brick. Chilli fries are like childs portion. Don't waste money ot time. Worse buger in life. 5 meals ordered 4 meals left!
By Richard C.