Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,522 reviews
CarewellSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Carewell (carewell.com) has 1,522 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 1,439 reviews with 5 stars · Clear filters
Rachelle was very helpful and prompt. I appreciate her and Carewell!
By Debra
Response from Carewell· Dec 13, 2023
Thank you for this kind review! We're happy to hear that our Care Team was able to provide you with great service. Thanks for being a part of the Carewell family!
The costumer service was very polite and helpful. She resolved my problem with kindness and respect.
By claudia
Response from Carewell· Dec 13, 2023
We're so happy that our Care Team was able to resolve your problem! If you ever have another issue come up, please don't hesitate to call us at (800) 696-CARE. We'll always do whatever it takes to make it right!
Excellent customer service. They were very responsive to small delivery problem and very pro-active in resolving. Thank you.
By Marty K.
Response from Carewell· Dec 13, 2023
Thank you for this kind review! We're so glad that we were able to quickly resolve your issue with delivery. In the rare case that you have another problem with a delivery in the future, please don't hesitate to call us at (800) 696-CARE. We'll always do what it takes to make it right!
I couldn't remember my last order. They pulled it up immediately, to be shipped to my home. That is great!
By Sharon J.
Response from Carewell· Dec 13, 2023
Thank you for the kind review! We're so glad that we were able to help you find the products that you needed. If you ever need help ordering in the future, don't hesitate to call us at (800) 696-CARE. We're always happy to help!
Prices are great and customer service is amazing.
By Kena B.
Response from Carewell· Dec 6, 2023
Thank you for this kind review! We're so happy to hear that you're pleased with your Carewell experience. If you ever have questions about our products or need any help please don't hesitate to call us at (800) 696-CARE. We're here to help!
Professional thorough support
By Michael Z.
Response from Carewell· Dec 15, 2023
Thanks for leaving us this kind review! We're so glad to hear that you are happy with your Carewell shopping experience. Thank you for choosing us as your trusted provider!
I have ordered multiple medical related devices and other items from Carewell and each time I interact with them, they extend warmth in their discussions and are professional and efficient. I use them because of the superb products and their friendly demeanor they always display. I can’t recommend them enough to anyone looking for good products and great service.
By Bob H.
Response from Carewell· Dec 15, 2023
Wow, thank you for your kind words! We work hard to make sure that we carry a wide variety of great products, but we also know that kind and courteous service goes a long way. We're so happy to hear that we were able to provide these for you and greatly appreciate you recommending us to other people! Thanks for being a part of the Carewell family!
Associate was very pleasant and helpful to providing saving values on multiple items with advantage of auto-orders.
By Joe C.
Response from Carewell· Dec 15, 2023
We're so glad to hear that you had a great experience with one of our Care Team members and that you were able to find convenience in our Autoship program. If you ever need help again, don't hesitate to call us at (800) 696-CARE. We're always happy to help!
