Professional
Professional, clear communication and pleasant customer service
By Borhan S. I.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,522 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Carewell (carewell.com) has 1,522 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 1,439 reviews with 5 stars · Clear filters
Professional, clear communication and pleasant customer service
By Borhan S. I.
The ordering process was easy. Products were in stock, and shipped quickly. Everything arrived in excellent condition, and updates were easy to find for the order. Plenty of HSA eligible items in stock, making it easy to obtain PPE for me during COVID pandemic. Finally, there was a "Welcome" email from the president of the company that felt genuine even though it is a "form" email.
By Ken M.
Care Well is an amazing company with great prices and personal attention to service! I am so happy I changed from a different website for our medical supply needs! I highly recommend Care Well!
By Linda W.
I.love my Navage. It made my sinuses feel so much better. I will use it often. I also bought one for my daughter for her birthday. Thank You Pam Whitlow
By pam W.
My experience was nothing but the best possible I could hope for. The Ladies were so genuine and kind and helpful. All so good. Thanks much🙂
By Roger
Amazing experience with their customer service! One of the products we purchased from Carewell a few months ago started having mechanical issues. I didn’t think we were within the return window but I thought I’d reach out anyway. A customer service rep (Sonya) responded almost immediately notifying me that they would be sending me a replacement product. No questions asked. *mindblown* I do a lot of online shopping and I have not experienced such great CS! Don’t hesitate to purchase from Carewell!
By Sarah C.
Tarryn was very helpful in correcting my mistakes, and finishing my orders!
By David Reed D.
Am thrilled! Carewell has great product, on time delivery (in my case a day earlier than was on the order confirmation), best pricing ever. As promised, I wrote all of my friends about your company. Kathleen Villella Corvallis, Oregon
By Kathleen S.