Initial response and follow up were…
Initial response and follow up were beyond expectations
By Charles
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
4,126 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CarePatrol can assist you and your family in finding quality, top rated Assisted Living, Independent Living, Memory Care, Nursing Homes and In Home Care.
CarePatrol Franchise Systems (carepatrol.com) has 4,126 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 117 reviews with 4 stars · Clear filters
Initial response and follow up were beyond expectations
By Charles
Tammy was great. We were able to get my father secured in a room. It was more money than we were told and the rooms/apartment is extremely small. Great service but wish I would have taken the time to look around more.
By Heather
I found the Care Patrol services to be very helpful in finding care for my mother. They explained the process, found facilities, and followed up after the transition. They were very well informed on the ins and outs of assisted living facilities in the area and various other resources to help me. The Representative I worked with was very timely in her communication to me and kept me up to date on the process. I would highly recommend this service to others.
By Terrie
Care Patrol was extremely helpful with assisting us in finding a care home for our mother. We had literally 3 days and they were great.
By Robin
CarePatrol was very helpful in helping me find the right place for my mom.
By Terri
It was very helpful to get the information on several independent/assisted care facilities along with contact information. Due to Covid restrictions, I wasn't able to benefit from the entire service CarePatrol offers, but it was a great launching point.
By Lori
One of the best things about contacting CarePatrol was Jacqui Clark taking the time to talk to me in detail about my needs and how they might best be met. I really appreciated that and it was most helpful. The selling points for King's Care Assisted Living were mostly right on, with the exception of the description of the residents' being able to view the lovely countryside of Vista from their patios and even their rooms. The home is in a nice setting, but those who live there cannot see over the fence which borders the walkway which itself surrounds the entire home. And there are three actual patio areas I believe for the ten rooms. Thank you for the referral!
By Polly
Care Patrol was very instrumental in helping me to find a memory care facility that met my sister’s needs and they were quick to respond to any question or problem I had. I would definitely refer others to them for assistance.
By Barbara