CarePatrol = CARE on a personal scale...
Jeff Mascitelli did an excellent job in matching our needs to what was available in our region. Couldn't ask for better service.
By Jeff
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
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4,126 reviews
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CarePatrol can assist you and your family in finding quality, top rated Assisted Living, Independent Living, Memory Care, Nursing Homes and In Home Care.
CarePatrol Franchise Systems (carepatrol.com) has 4,126 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Jeff Mascitelli did an excellent job in matching our needs to what was available in our region. Couldn't ask for better service.
By Jeff
Mark who services the Prescott and vicinity area did an excellent job. He knows his business well and gets to know his clients to the point of offering great placement options. He was instrumental in helping me find the perfect place for my Mom with respect to me, my time and my desire to visit with my Mom often. Thank you to CarePatrol and Mark.
By Lori
Very helpful in making a smooth transition for my elderly mother.
By Marilyn
Jacqui was a delight to work with. She was a caring and supportive professional at a very difficult time in my life when I had to choose a facility for my husband. She was always available for questions and always helped me feel there was no question too silly or too detailed to ask. I really appreciated her help and support.
By Joely
My 94 year old father had lived independently in his own home up until a sudden health crisis changed things and made it necessary to find an appropriate assisted living situation for him. Many important decisions needed to be made quickly and Shane was so helpful in guiding me through this process. She was very knowledgeable about the various options in the area and always responsive when I had questions by phone. She helped to set up appointments, accompanied me on tours and negotiated the financial agreement with the facility we ultimately chose which resulted in the lowering of the initial entrance fee. I greatly appreciated her wisdom and experience and recommend her highly to anyone going through this difficult transition with a loved one.
By Grateful D.
Excellent resource-helped to organize choices and taking out the leg work out of a challenging decision. I highly recommend this service.
By Denise
I'd like to especially thank Julie Derry for her help. She was beyond exceptional. She truly surpassed my expectations.
By Byron
Highly recommend CarePatrol!!!! Their expertise, dedication and thoughtful guidance are unparalleled. They are essential for anyone planning to move a loved one into a caregiving home or facility.
By Steve