Barbara Cherokee was so helpful and…
Barbara Cherokee was so helpful and knowledgeable, she would check to see if we needed anything and that everything was going well. Thanks again for all the help.
By Dottie
Tuesday, November 10, 2026 · Customer reviews of US businesses

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4,126 reviews
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CarePatrol can assist you and your family in finding quality, top rated Assisted Living, Independent Living, Memory Care, Nursing Homes and In Home Care.
CarePatrol Franchise Systems (carepatrol.com) has 4,126 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Barbara Cherokee was so helpful and knowledgeable, she would check to see if we needed anything and that everything was going well. Thanks again for all the help.
By Dottie
The service from the CarePatrol representative was very helpful and we found a home with desired price and location. A concern that occurred was quickly addressed. When it became necessary to move my husband to a different home, the representative immediately helped to find one that had a nurse available to help with his care.
By JMS
Everything went great. Very professional and caring service. Thank you so much.
By Teresa
I wanted a good place for my Mom that she will be well taken care of and they helped me find it
By Amy
Our Care Patrol representative, Bonnie, stuck with us for nearly 2 years to ensure we found the best new home for Mom. We always felt supported and never felt pressured. Bonnie checked in with us on a regular basis and I felt she always had Mom’s best interests at heart.
By Terri
Connor helped me so much during this most difficult time. Thank you for having this service available.
By Charlie
Outstanding assistance was provided by Mary Ann Pickell at CarePatrol, during a stressful period for our family. She was professional, compassionate, and responsive. She was patient and provided indispensable help, especially during a tight timeframe for identifying the most appropriate care. I believe we made an excellent choice for my parent, thanks in large part to the information and help we received from Mary Ann and CarePatrol.
By Margaret
When my mom’s Alzheimer’s had progressed to the point where we knew care would be needed soon, Beth and Patrick Bowen were a lifeline. There are knowledge and expertise on all the facilities in the greater Knoxville area was such a blessing. They helped us narrow it down to what works best for mom and also for us. We settled on a wonderful memory care unit at Clover Hill Senior Living. The Bowen‘s were always checking in on us and responsive to any questions we had made the whole process as smooth as it could possibly be. The best part is my mom‘s reaction once we settled her in. She lovesThe staff her room and the food! Her enthusiasm has made a very difficult decision become a blessing! We really would give them 10 stars if it were possible!
By Janet