Richard Curry of no Assistance
Richard Curry of CarePatrol was happy to take our call and show us a facility. Promising that Brookdale of Niskayuna NY was a good place for my mother. Brookdale was unable to institute a consistent care plan that provided the necessary assistance. I called Richard to assist me in working with Brookdale. He said he would help and then he disappeared. No phone call back...not even to tell me he could not assist. I do not believe that Richard Curry understood my mother's needs and the service issues at Brookdale including staffing issues. We we're at Brookdale for 30 days and gave our notice.
By Lynn