Very patient and great orientation .
Very patient and great orientation . The staff is very helpful
By Lisa
Monday, November 9, 2026 · Customer reviews of US businesses

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Excellent
4,126 reviews
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CarePatrol can assist you and your family in finding quality, top rated Assisted Living, Independent Living, Memory Care, Nursing Homes and In Home Care.
CarePatrol Franchise Systems (carepatrol.com) has 4,126 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Very patient and great orientation . The staff is very helpful
By Lisa
Karla M. was very helpful in providing several options for care.
By Todd
Response from CarePatrol Franchise Systems· May 7, 2018
Todd Karla is an example of how our senior advisors are dedicated to what they do. Thank you. Finding Senior Care. Your Goal, Our Mission. Thank you - Founder and President, Chuck Bongiovanni
While I have not made a firm decision on a facility for Assisted Care, we did use the search services at a couple of Care Patrol locations to get a feel for the process and it was very helpful in sorting thru the many choices
By Jonathan
Christine Garcia has been so helpful with providing us information necessary to find a place for my mother-in-law, and has followed up with us to be sure everything is in place, we truly appreciate all her efforts!!
By JANETTE
Sandy Cooper & her team did a great job helping us tour and, ultimately find, an excellent care facility for my mother & father, Ralph & Madalyn Cook. She was very responsive to calls & texts. Sandy also gives you the feeling that she really cares for the family & understands how stressful the process is. I would recommend her to anyone I knew who needed these services.
By Jackie M.
Very knowledgeable and understanding when it comes to the needs of seniors seeking assistance. Ready and willing to assist-even to taking a prospective client to possible assisted living locations. Very quick on follow-up queries and later checks.
By Phil
My care patrol rep kept up with my case over the span of several months. I’m very pleased with the high level of support!
By Felicia
Care Patrol was very helpful in helping us find an assisted living facility for Cecelia Marken. We did have some miscommunication about furniture for the studio apartment. I would suggest that in the future be very specific about what you are furnishing. Other than that, we had a very good experience working with Care Patrol. We would recommend them to others. We have left a pamphlet in our community office so that if anyone in our village would need information about Assisted Living the office manager would be able to give them the number to Care Patrol.
By Shirley Marken and Gary M.