Too expensive for my mom's income.
Too expensive for my mom's income.
By Carolyn P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,419 reviews
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CareLinx connects families with safe, reliable and affordable in-home caregivers for seniors. Get family quality care for up to 50% less than traditional agencies.With more than 100,000 caregivers nationwide, CareLinx will help you find the right caregiver for your family so you can breathe easy. Dedicated Care Advisors will help you match, interview, and hire the best caregiver. Our real-time messaging and personalized Care Plan helps you see what’s happening at home, even when you’re away.The right caregiver is like family. We’re here to help you find that person.
CareLinx (carelinx.com) has 1,419 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
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Too expensive for my mom's income.
By Carolyn P.
Customer service people are nice. Software is poorly designed and clearly never tested. It is difficult to navigate, the design does not reflect an understanding of customer needs, the tech people see no need to fix defects. These problems effect the website, the app and most distressingly, the timecard software that the caregivers use, causing weekly trauma not knowing if their hours were sent properly.
By A Client of 3 Y.