CardFellowReviews of cardfellow.com

We used CardFellow to switch credit card processors earlier this year and I'm really glad we did! We're now saving 30% off our previous processor resulting in tens of thousands of extra dollars due to our new great rate. Not only that, but during a recent audit, CardFellow personally worked with us to get a better customer service response from our processor when we had a question. They truly went above and beyond! Very glad to have found some good people in an otherwise loathsome industry to work with...

Definitely glad to have found CardFellow a couple of years ago! Was already able to experience significant savings and then during a recent audit of our processing, Ben discovered that there had been a data entry error with one of our rates resulting in an over-charge. He worked with our processor to get us a credit from the big bank that had made the error. Great experience!

Our academy has used Cardfellow for several years now. It was the best call I ever made when searching for a credit card processing solution. We have been with the same processing company since the partnership began and cannot complain about their markups. We only paid $64 over cost for them to process 50k in volume. You simply cannot beat that. I also love the auditing service Ben provides free of charge to make sure your processing company hasn't changed their rates. I recommend Cardfellow to every business owner I can. Absolutely the best processing service out there.

I found Cardfellow in 2018. I learned a great deal about processing from them and by tracking my costs, I know I am receiving a very good rate on our processing. It is comforting to get an annual review each year to insure that the rates are being charged as promised.

I've been with CardFellow since 2013 and they have always gotten very competitive quotes. Our local bank wanted to quote our business. When we showed them our merchant statement they did not even try to quote us because we are getting such good rate. CardFellow is always fast to respond and very informative about the ways you can best lower your processing fees.

Stumbled onto Cardfellow about 5 years ago and have never looked back. Not only does Ben have the knowledge and resources to help you out, he has gone the extra mile for me on several fronts. The only mistake you can make with Cardfellow is not giving them a chance to save you a ton in processing fees. The service is free and they stay with you and do check on your processor to make sure they honor the deal they agreed to. The knowledge base on their website is extensive and will guide you through the convoluted world of credit card processing which I believe by design is setup to make your head explode. If you suspect any double talk, you can rely on the Oracle (Ben) to keep you from having egg on your face if you are doing this on behalf of your boss or other interested party. Can't say enough good things about this program. Send him a statement and let him do the magic. If you have a good deal he will tell you. My guess is you probably don't and since every dollar saved in this pathetic economy is even more vital, this is a no brainer to mitigate some of your sale costs. There is no downside so reach out to them and let the savings begin. Disclaimer: I was not paid to write this. Maybe I was indirectly with the savings I've enjoyed over the years :). Thanks Ben.... GJ

Few business owners actually understand how credit card processing fees work. The card processing industry lacks transparency, and fees change over time without most businesses even knowing what happened. That is why you need to contact Ben at Cardfellow. Seriously, finish reading this review and contact Ben. Send him your latest processor statement. He will then analyze it and let you know how your current processor stacks up against quotes from Cardfellow. The first thing he does is explain how the fees break down (essentially what fees are negotiable and what are not negotiable). I did my analysis three years ago, and the best quote he could get for me saved me $650 per year over what I was paying my old processor. Even better, Cardfellow will do an annual audit to make sure the processor is holding true to the fees. My processor had notified me that they were increasing my "monthly membership" fee a few months back because of increasing volume. So what did Ben do when he noticed this on my audit? He contacted the processor on my behalf and negotiated the fee back down to its original amount. Unreal service! I have no doubt that I am paying as little as possible for credit card processing - Ben makes sure of that. Thank you Ben for your hard work making sure that businesses don't pay more than necessary to process credit card transactions.

I've been with my processor for about 3 years now. I chose them based on Cardfellow's recommendation and couldn't be happier. Still have my original field rep with them, and Ben at Cardfellow does exactly what he says he will.