Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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702 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cardclaimcenter.com formerly eclaimsline.com!
Card Claims Center (cardclaimcenter.com) has 702 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
702 approved reviews, newest moderated first
Solved rental car issue very smoothly
By Carl
Response from Card Claims Center· Oct 3, 2024
We are so glad you've had a positive experience with us. Your satisfaction is our top priority. Best regards, Chemia H. Card Benefit Services Social Care
My claim was handled in a professional and easy to understand manner. It was also resolved in a timely manner.
By Lisa R.
Response from Card Claims Center· Oct 3, 2024
We appreciate your feedback and are delighted that your claim was quickly resolved. Your satisfaction is our top priority. Best regards, Chemia H. Card Benefit Services Social Care
The actual trip cancelation was the result of a wildfire in Jasper National Park, and my experience with the trip vendor, the Rocky Mountaineer, was quite unpleasant, so it really made a difference that the trip cancelation insurance claim went so smoothly and was processed so quickly. Due to the nature of my trip cancelation, which I imagine were likely outside of what most claims probably look like, it took me quite a bit of effort to put together the explanation of the circumstances and assemble supporting documentation prior to filing the claim. That said, the process of actually filing the claim was very straight-forward and the claim was processed in 10 days, so I was extremely happy with that.
By Richard M.
Response from Card Claims Center· Oct 3, 2024
Thank you so much for the kind words. I am glad we could help turn your difficult experience around. We are grateful to have you as a valued cardholder. Do not hesitate to reach out if there is anything else we can assist you with. Best regards, Chemia H. Card Benefit Services Social Care
Smooth and honest experience. The website was easy to navigate. The response was very swift.
By Lou
Response from Card Claims Center· Sep 26, 2024
Thank you for taking the time to leave us a review. We are thrilled to hear that you had a good experience. Your satisfaction is our top priority. Best regards, Chemia H. Card Benefit Services Social Care
This is a great benefit that I was unaware of until Hertz mentioned I should look into Chase card benefits. The whole process was easy, and we came to a successful conclusion.
By jason H.
Response from Card Claims Center· Sep 26, 2024
We are so glad you had a positive experience with Card Benefit Services. Your feedback is invaluable to us. Best regards, Chemia H. Card Benefit Services Social Care
I would highly recommend the benefit service to anyone! The process was not straightforward but taking a little time and effort, it was finished quicker than I had initially expected. The team was very responsive in email.
By Mary A.
Response from Card Claims Center· Sep 26, 2024
Thank you for taking the time to post on Trustpilot, as this gives us valuable feedback on improving our service. We are grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with. Best regards, Chemia H. Card Benefit Services Social Care
I use my Chase card for travel because of the excellence of the travel insurance. I have used it twice and been extremely satisfied both times. I recommend this card to friends and family often.
By Karen K.
Response from Card Claims Center· Sep 26, 2024
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service. Your satisfaction is our top priority. Best regards, Chemia H. Card Benefit Services Social Care
Outcome was great…our rental car was in an 11 inch rain storm in Hawaii and Budget assigned $13,000 in damages even though we were able to drive that car back to the airport. It was covered by our credit card and we incurred no out of pocket expenses. Our point reduction in the review is due to lack of communication throughout the process. We submitted in April and were not told anything until it was resolved in September. We never spoke to anyone…it is all online. Overall, we recommend this coverage.
By Dennis B.
Response from Card Claims Center· Sep 23, 2024
Thank you for taking the time to post on Trustpilot, as this gives us valuable feedback on improving our service. We are grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with. Best regards, Chemia H. Card Benefit Services Social Care
