Good experience
Good experience
By Marcie
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
528 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Car City Supercenter has proudly been in business for over 20 years. We have grown from one location to seven locations in Grand Rapids, Muskegon, Cadillac, Battle Creek, Alma, and Lansing, Michigan and South Bend, Indiana. Our core principles are rooted deep in family values to provide quality customer service and build relationships. We strive to help individuals find a car of their dreams through seamless financing, regardless of their credit situation.Our extensive inventory is yours to choose from. We are not the dealer who gives you minimal choices. Once approved, you have the entire online inventory of hundreds of cars to pick your next vehicle from. Come meet our welcoming sales team at any of our six locations to help you drive away in the car you deserve!
Car City (carcity.com) has 528 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 362 reviews with 5 stars · Clear filters
Good experience
By Marcie
they were super super helpful! can’t thank them enough.
By Sarah
Robb was great! He gave clear and full explanations on every aspect of the transaction. Great experience and I would recommend this company to anyone!
By Michelle
Very pleased with my experience at CarCity. Would highly recommend them to my friends and family!
By LaShandra
I drove 2 hours to get to Car City in South Bend and shortly after arriving I picked out 3 vehicles and was preapproved for any car on the lot after Robb made a phone call :) I have never ever in my life bought a vehicle off of the showroom floor until that day! One happy gal here. Love my Ford Edge 💯 I've been with Orbit leasing for 4 years now and just leased for another 4 🤗
By Amy
It was fast easy an no appointment needed the car rep. Was fantastic in doing his job.
By Naomi
I would like to thank Steve for all the hard work and I had a great experience with them they are great people thank you again Steve for all the help if you need a car Steve is the guy
By April
5 Stars if you got nothing to lose. I had nothing to lose. The Salesman was very professional and the process was incredibly simple.
By Shouldn't M.