Quick and easy!
Such an easy experience Jordan was so helpful and got things done quickly!
By Baneza
Response from Car City· Apr 28, 2017
Thank you, Baneza!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
528 reviews
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Car City Supercenter has proudly been in business for over 20 years. We have grown from one location to seven locations in Grand Rapids, Muskegon, Cadillac, Battle Creek, Alma, and Lansing, Michigan and South Bend, Indiana. Our core principles are rooted deep in family values to provide quality customer service and build relationships. We strive to help individuals find a car of their dreams through seamless financing, regardless of their credit situation.Our extensive inventory is yours to choose from. We are not the dealer who gives you minimal choices. Once approved, you have the entire online inventory of hundreds of cars to pick your next vehicle from. Come meet our welcoming sales team at any of our six locations to help you drive away in the car you deserve!
Car City (carcity.com) has 528 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 362 reviews with 5 stars · Clear filters
Such an easy experience Jordan was so helpful and got things done quickly!
By Baneza
Response from Car City· Apr 28, 2017
Thank you, Baneza!
It was a simple easy process. I driove out with the car I wanted.
By Tammy
Response from Car City· Apr 17, 2017
Thank you, Tammy! We're so happy we were able to have you drive in the car you wanted!
Great staff , they where very helpful and understood what I was looking for also worked very hard to get me into the car I wanted thanks for all your help .
By Adam
Response from Car City· Apr 17, 2017
Thank you, Adam!
The staff was exceptional, they were very polite and helpful. They went beyond what I had expected. So if you need a car, by all means go to car city and they will be happy to help you in any way they can ! Happy car shopping at car city.
By Dianna
Response from Car City· Apr 17, 2017
Thank you, Dianna! Enjoy your new vehicle!
This is my second vehicle that I have purchased through Car City. I have had excellent customer service and have been treated well with each purchase. They have a huge selection to choose from. For my second vehicle, I found the vehicle I wanted on their website and sent in the credit application over their email and received an approval within an hour and when I arrived two days later, they had the vehicle sitting at the front of the building waiting for me to take it for a test drive. They even showed me little tricks and items on the vehicle that I would have taken hours to figure out or didn't know it had it at all. I would highly recommend Car City to anyone.
By Kelly
Response from Car City· Apr 3, 2017
Hi Kelly! Thank you for choosing Car City again!
Everyone was helpful
By Anna
Response from Car City· Apr 3, 2017
Thank you, Anna!
I came in and needed a car that day. The guys stayed after closing time to make sure that I got the vehicle I wanted. Very nice, friendly staff. I would recommend to any one looking far a vehicle, be it your first or twentieth, to stop in at Car City. Thanks Guys.
By Thomas
Response from Car City· Apr 3, 2017
Thank you, Thomas! We pride ourselves in customer service and being transparent. Thank you for choosing Car City!
did a great job
By Jeremy
Response from Car City· Apr 3, 2017
Thank you, Jeremy!