Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
528 reviews
Car CitySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Car City Supercenter has proudly been in business for over 20 years. We have grown from one location to seven locations in Grand Rapids, Muskegon, Cadillac, Battle Creek, Alma, and Lansing, Michigan and South Bend, Indiana. Our core principles are rooted deep in family values to provide quality customer service and build relationships. We strive to help individuals find a car of their dreams through seamless financing, regardless of their credit situation.Our extensive inventory is yours to choose from. We are not the dealer who gives you minimal choices. Once approved, you have the entire online inventory of hundreds of cars to pick your next vehicle from. Come meet our welcoming sales team at any of our six locations to help you drive away in the car you deserve!
Car City (carcity.com) has 528 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 362 reviews with 5 stars · Clear filters
Car city in Lansing was amazing we had a very great experience with them and the answered every question we had the staff was very understanding and great to us we couldn't have asked for a better experience
By Allen
Karen at Car City in Muskegon on Henry Street was amazing to work with on our lease! She was quick, informative and persistent! Great service there!!!
By Amanda
A perfect transaction. As a return customer it was even better than the first time 4 years ago. And I did not think that was possible.
By David
The guys at Car City Lansing were absolutely awsome. I would recommend them to anyone. I will go back there. Thanks Steve and Brian
By Beth
Your staff was patient, kind, courteous, informative, and thorough. Best experience I've had in a long time.
By Diane
Car City in BC very awesome customer service. I had no issues getting an approval. Everything went so smoothly. The next day I took my sister in-law to get a vehicle. Jordan and the other office gentleman took very good care of us.
By Simona
Great service and fast transaction. Friendly staff. Well recommended
By Rolando
Very helpful,
By Gregory
