Excellent
Excellent customer service
By Nathan
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
528 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Car City Supercenter has proudly been in business for over 20 years. We have grown from one location to seven locations in Grand Rapids, Muskegon, Cadillac, Battle Creek, Alma, and Lansing, Michigan and South Bend, Indiana. Our core principles are rooted deep in family values to provide quality customer service and build relationships. We strive to help individuals find a car of their dreams through seamless financing, regardless of their credit situation.Our extensive inventory is yours to choose from. We are not the dealer who gives you minimal choices. Once approved, you have the entire online inventory of hundreds of cars to pick your next vehicle from. Come meet our welcoming sales team at any of our six locations to help you drive away in the car you deserve!
Car City (carcity.com) has 528 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 362 reviews with 5 stars · Clear filters
Excellent customer service
By Nathan
I am very happy with the service in car city! Also, my thought was that I never going to have a new carvand the help that the sales guy gave me to me was very huge! Thanks Car City
By Maria
Staff very friendly and explained the whole process in detail.
By April S.
The best experience I've ever had in purchasing a car. I haven't had my car for very long but so far it has been amazing.
By Tammy
Car city is a awesome company very respectful staff that helps much
By Roderick O.
Tow packages need to be a opinion in your lease to insure that when you get into a accident or your car breaks that's one less thing you have to worry about
By Eddie
Very easy to work with
By Melea
Love my new van
By Karie V.