Excellent service
Excellent service. Prompt follow-up after making the initial reservation, up to the very last portion of my trip, confirming and arranging transfer from the hotel to the airport in Mexico.
By traveler W.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
389 reviews
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Caradonna Adventures is North America's leading dive travel agency, and a premier provider of scuba diving vacations, snorkeling vacations, spa and wellness packages and adventure packages Worldwide. We are a full-service agency providing expert assistance with all aspects of travel planning and travel services, including flights, land transportation, hotels, car rentals and more. Caradonna has been voted the # 1 Dive Travel Agency for three years in a row.
Caradonna Adventures (caradonna.com) has 389 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
389 approved reviews, newest moderated first
Excellent service. Prompt follow-up after making the initial reservation, up to the very last portion of my trip, confirming and arranging transfer from the hotel to the airport in Mexico.
By traveler W.
Very helpful
By Wayne C.
Cammie is so helpful and relays all information regarding requests to the resort. Great communication. I am very happy.
By Happy dive T.
Efficiency accompanied by courtesy is a rare combination in todays work world. The courtesy extended to me by Liza has always been impressive because of its rarity. She has always provided detailed explanations and assistance when needed. Such concern is refreshing and should become more widespread . Sicerely Raúl de la Torre
By customer
No hassles, straightforward experience, responsive to email requests.
By customer
Always excellent service. My go to Dive Travel service.
By Dave Van H.
We have used Caradonna Adventures ( last year as - PADI Travel Network) for dive trips over the past two years. We cannot provide enough praise for the excellent service that we received from Kim Mackey (this year) and Cameron Akins (last year). On both trips, some scheduling hiccups (on our end) were handled expertly by both agents. Kim Mackey went above and beyond when our oldest daughter had to cancel joining us this year in Mexico. Kim was able to get our resort to refund all of our expenses for her. The lodging that was recommended and arranged for us, the dive shops, the dive sites and the guides exceeded all of our expectations and actually made the trips as memorable as they were. We will use Caradonna for all of our future dive and travel adventures. Thank you - Kim and Cameron.
By Mike W.
I HAVE USED THE SERVICES OF CARADONNA ADVENTURES FOR OVER 40 YEARS AND HAVE NEVER HAD A PROBLEM OR BAD BOOKING THAT THEY HAVE SET UP FOR ME AND THE NAVAL AIR STATION JACKSONVILLE SKIN AND SCUBA DIVING CLUB. IN NAVY TERMS "BRAVO ZULU' THANK YOU DAWN!
By customer M. GROSS, DMCS, USN R.