good experience
A good experience and great communication.
By Riyan A.
Response from Caradonna Adventures· Dec 16, 2025
Thank you
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
389 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Caradonna Adventures is North America's leading dive travel agency, and a premier provider of scuba diving vacations, snorkeling vacations, spa and wellness packages and adventure packages Worldwide. We are a full-service agency providing expert assistance with all aspects of travel planning and travel services, including flights, land transportation, hotels, car rentals and more. Caradonna has been voted the # 1 Dive Travel Agency for three years in a row.
Caradonna Adventures (caradonna.com) has 389 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
389 approved reviews, newest moderated first
A good experience and great communication.
By Riyan A.
Response from Caradonna Adventures· Dec 16, 2025
Thank you
Kim was very helpful and knowledgeable.
By Ryan L.
Response from Caradonna Adventures· Dec 16, 2025
She does a great job
Super helpful. Found us the right resort, at the right time, and in our budget! Ended up being one of our best vacations ever!
By Anson R.
Response from Caradonna Adventures· Sep 30, 2025
Great, we love to hear that!!!
Kim Mackey with Caradonna Adventures is the best of the best. She truly knows Dive/ Adventure travel and all the details that come with traveling abroad. Kim is invested and communicates well- nothing gets missed. She makes planning a vacation very simple and pleasant! She has been, and will always be, my go-to for all things adventure travel.
By Candice E.
Response from Caradonna Adventures· Sep 30, 2025
Thank you, what great comments, Kim is so well traveled and plans just like you said.. Where to next ?
Kim Mackey with Caradonna made planning this dive trip a breeze. I'm usually a DIY'er with planning, but no more! She kept things organized, communicated well, got us a great deal and was always super friendly (even when I gave her incorrect TSA precheck #s). All details were accounted for, and we felt confident things would go smoothly. It was a perfect week in Bonaire! Thank you, Kim!
By Debbie
Response from Caradonna Adventures· Sep 30, 2025
Great, we are glad you have your time back, let Kim handle it, you relax, just like you said... thank you!!
Trip to Curacao was great. Was very happy with Lion’s Dive Resort and Ocean Encounters Dive shop.
By Joan H.
Response from Caradonna Adventures· Sep 30, 2025
Great Resort and Dive Shop, we are glad you liked Curacao
Everything was easy plan and understand
By Frank B.
Response from Caradonna Adventures· Jul 24, 2025
Great thank you
Excellent service and recommendation: Quick communication about possible dive trip destinations with explicit details and pricing about each trip. My agent was able to recommend a renovated Deluxe room with ocean view that exceeded our expectations.
By Cindy G.
Response from Caradonna Adventures· Jul 24, 2025
Great, we are glad your trip went well