Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
79 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Captivate Ink is listed under Print & Graphic Design in Ithaca, Michigan.
Captivate Ink (captivateink.com) has 79 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 66 reviews with 5 stars · Clear filters
My daughter suggested your site and I am really glad she did. The prices are unbelievable and the service was lightning fast!
By Mary
Response from Captivate Ink· Oct 28, 2015
Thanks for the kind words, Mary! We're glad you found Captivate Ink, too. :) We look forward to assisting you in the future with your printing needs. Take care!
I found replacement ink for my printer on their site. Ordered it at a fair price, got it shipped in a day and received my order in just a few days!
By Gary
Response from Captivate Ink· Oct 28, 2015
Hi Gary! We're so happy to hear that you had a positive experience with Captivate! We look forward to assisting you in the future with more of your printer ink needs. Have a great one!
Fast shipping and great price. Have not installed yet so I have no idea how good they are.
By Mark
Response from Captivate Ink· Oct 22, 2015
Thanks for your order, Mark! We're happy to hear about your experience thus far and we hope that our products will exceed your expectations once you try them out. Please let us know how the cartridges are working for you. If you have any questions, we'd love to assist you at [email protected]. Take care!
The ink works, fits, and print just as good as the HP ink. customer service was great. I will not buy ink anywhere else. Thank You.
By Tatiana
Response from Captivate Ink· Oct 19, 2015
Thanks for the review and for choosing Captivate, Tatiana! We're happy to hear about your experience! :) We look forward to working with you again in the future. Have a great day!
I usually groan when my printer is low on ink. I used to spend nearly $100 buying one color and one black and white HP inkjet cartridge for my printer. I was thrilled with the bargain I got with Captivate Ink. Not only did I get both cartridges for slightly over $30, but their service was so fast and convenient. I have been burned by remans before, but Captivate Ink cartridges are truly excellent. I see no difference between them and OEM except the savings! It's easy to order on their website. I only wish I had heard about Captivate Ink sooner!!
By Jill
Response from Captivate Ink· Oct 1, 2015
Hi Jill! We're happy that you had such a positive experience with Captivate and we really appreciate your kind words. We are always delighted to be able to provide affordable premium ink for our clients. Can't wait to assist you in the future with your printing needs. :) Have a great day!
We found the Captivate Ink website was very user friendly. We were able to easily find our ink and place our order. It was delivered quickly & has been printing just fine. We would strongly recommend it!
By Sandra
Response from Captivate Ink· Sep 30, 2015
Hi Sandra! Thanks so much for your kind words! We’re happy to hear that you had a positive experience with Captivate and our products! We look forward to assisting you in the future with all of your printing needs ;) Take care!
Before I came across Captivate inks website I was considering buying refillable ink cartridges when you weighed everything up with the price of the ink , ink cartridges and having to buy a chip resetting tool and then the uncertainty of how long they would work before a printer software update rendered them useless I really didn't want to buy the cheap ink cartridges that you can get online as I have a friend who has been using them and he says that he gets a error message every time he tries to print something So I thought that I would give Captivate ink a try And they work great just like they should Plus I got three sets of ink for what it would have cost me for one from the printer manufacturer Now I wouldn't buy my ink from anywhere else
By craig
Response from Captivate Ink· Sep 30, 2015
Thanks for the awesome review, Craig! We’re so happy to hear that you had such a positive experience with Captivate. Trust us, we don’t want to pay full price for printer ink either! Thanks for taking a chance with Captivate and please let us know if we can assist you in the future with any of your printer ink needs! Have a great one, Craig!
I am thrilled to have participated in Captivate Ink's promotion for purchasing recycled ink and toner. My child's school recycles with their sister company, Funding Factory, and I want to support those who support education. I am very happy with the prompt service and quality that I received and I am passing the word along to others.
By Susan
Response from Captivate Ink· Sep 30, 2015
Hi Susan! We’re so happy that you were able to take advantage of FundingFactory’s special offer with Captivate- gotta’ love saving money and helping out your education system! Keep an eye out for more special offers from Captivate and FundingFactory.com! Take care!
